Investigation Operations Coordinator

Pilot Flying J; Knoxville (TN); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym & Cafeteria

Weekly Pay

Job summary

Pilot Company is seeking a Corporate Investigations Coordinator for an onsite role in Knoxville, TN. You will support the Corporate Investigations Team (CIT) with case intake, assignment, documentation, and cross‑functional communication, ensuring timely and professional handling of inquiries.

The ideal candidate is highly organized, able to manage confidential information, and delivers exceptional service to team members and stakeholders in a fast-paced environment.

Qualifications

• Minimum one year in administrative, office support, legal support or HR environment.
• Proficient with Microsoft Office applications and written communication.
• Able to handle confidential information with discretion.

Responsibilities

• Provide administrative support to the Corporate Investigations Team (CIT).
• Create, assign, and track cases for multiple departments.
• Monitor multiple team email inboxes and manage Navex cases.
• Coordinate with Legal, HR and business partners for case resolution.
• Assist with travel planning and departmental event coordination.

Skills

Administrative support

Legal support

Human resources

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Associate or Bachelor degree (preferred)

Tools

Navex case management system

Job description

Pilot Company is seeking a Corporate Investigations Coordinator for an onsite role in Knoxville, TN. You will support the Corporate Investigations Team (CIT) with case intake, assignment, documentation, and cross‑functional communication, ensuring timely and professional handling of inquiries.

The ideal candidate is highly organized, able to manage confidential information, and delivers exceptional service to team members and stakeholders in a fast-paced environment.