Corporate Investigations Coordinator – Case Management

Pilot-Company-3; Knoxville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

Job summary

Pilot Company is seeking a Corporate Investigations Coordinator in Knoxville, TN, onsite. The role provides administrative support to the Corporate Investigations Team, handling investigation intake, case assignment, and documentation across Legal, HR, and partners.

The ideal candidate is highly organized, detail-oriented, and capable of handling confidential information while delivering excellent service to team members and stakeholders.

Qualifications

• Local presence in Knoxville, TN or surrounding communities.
• High school diploma or equivalent required.
• Minimum one year in administrative, office support, legal support, human resources, or related environment preferred.
• Proficiency with Microsoft Office applications.
• Strong written and verbal communication skills.
• Excellent organization, time management, and multitasking abilities.
• Ability to handle confidential and sensitive information with discretion.
• Candidate must be legally authorized to work in the United States without sponsorship.

Responsibilities

• Provide administrative support to the Corporate Investigations Team (CIT).
• Create, assign, and track cases for multiple departments.
• Monitor and manage multiple team email inboxes.
• Create and maintain cases in Navex case management system.
• Respond to inquiries with timely, professional communication.
• Conduct initial case triage and gather information via calls and emails.
• Coordinate with specialists to support timely resolutions.
• Maintain internal alignment records and communicate updates to vendors.
• Assist with planning orientation, team meetings, and events.
• Compile and organize documentation requests related to investigations.

Skills

Microsoft Office proficiency

Written and verbal communication

Organization and time management

Discretion with confidential info

Administrative/office support

Legal/Human Resources coordination

Education

High school diploma or equivalent

Tools

Navex case management system

Job description

Pilot Company is seeking a Corporate Investigations Coordinator in Knoxville, TN, onsite. The role provides administrative support to the Corporate Investigations Team, handling investigation intake, case assignment, and documentation across Legal, HR, and partners.

The ideal candidate is highly organized, detail-oriented, and capable of handling confidential information while delivering excellent service to team members and stakeholders.