Coordinator Corporate Investigations

Pilot Company; Knoxville (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Nation-wide Medical Plan

Dental/Vision

401(k)

Tuition Reimbursement

Onsite Gym

Weekly Pay

Adoption Assistance

Job summary

Pilot Company in Knoxville, TN is seeking an Corporate Investigations Coordinator to provide critical administrative and operational support to the Corporate Investigations Team. This onsite role coordinates intake, case assignment and management, and documentation while liaising with Legal, Human Resources, and other partners.

The ideal candidate is highly organized, detail-focused, and capable of handling confidential information while delivering exceptional service to team members and

Qualifications

• Local presence in Knoxville, TN or nearby.
• High school diploma or equivalent required.
• Experience in administrative, legal support, HR or related environment preferred.
• Proficiency with Microsoft Office applications.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide administrative support to the Corporate Investigations Team (CIT).
• Create, assign, and track cases for multiple departments.
• Monitor and manage team email inboxes.
• Maintain cases in Navex case management system.
• Coordinate with Legal, HR and partners for timely resolution.
• Plan and coordinate new hire orientation and team events.
• Arrange travel and meeting logistics for team members.

Skills

Administrative support

Office coordination

Communication skills

Discretion with confidential info

Time management

Multitasking

Education

High school diploma

Associate degree

Bachelor’s degree

Job description

Job Description

The Corporate Investigations Coordinator provides administrative and operational support for the Corporate Investigations Team (CIT). This Knoxville, TN Onsite position serves as a key point of coordination for investigation intake, case assignment and management, documentation administration, and communication with Legal, Human Resources, and other business partners.

The ideal candidate is highly organized, detail-oriented, able to manage confidential information, and committed to delivering exceptional service to team members and stakeholders.

Essential Duties and Responsibilities

• Provide administrative support to the CIT
• Create, assign, and track cases for multiple departments
• Monitor and manage multiple team email inboxes
• Create and maintain cases within the Navex case management system
• Respond to inquiries and provide timely, professional communication
• Conduct initial case triage, gathering relevant information through phone calls, emails, and documentation review
• Coordinate with specialists and business partners to support timely resolution of team members and guest concerns
• Maintain internal team alignment records and communicate updates to external vendors as needed
• Assist with planning and coordinating new hire orientation, annual team meetings, and other departmental events
• Compile and organize documentation requests related to employee relations matters, EEOC inquiries, Department of Labor requests, litigation holds, and other investigation-related matters
• Arrange travel, conference, and meeting logistics for team members
• Support a culture of integrity, professionalism, and outstanding service
• Perform other duties as assigned

Qualifications

• We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.
• High school diploma or equivalent required
• Minimum one year of experience in an administrative, office support, legal support, human resources, or related environment preferred
• Proficiency with Microsoft Office applications
• Strong written and verbal communication skills
• Excellent organizational, time management, and multitasking abilities
• Ability to handle highly confidential and sensitive information with discretion
• This position requires candidates to be legally authorized to work in the United States without employer sponsorship

Preferred Qualifications

• Associate degree or bachelor’s degree preferred
• Experience working with case management systems
• Experience coordinating meetings, travel, and department events

Additional Information

• Nation-wide Medical Plan/Dental/Vision
• 401(k) and Flexible Spending Accounts
• Employee Fuel Discount
• Adoption Assistance
• Tuition Reimbursement
• Onsite Gym and Cafeteria
• Weekly Pay

All your information will be kept confidential according to EEO guidelines