Inventory Specialist

Walgreens; Seattle (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Inventory Management Specialist to oversee store operations and enhance customer experiences. In this dynamic role, you will be responsible for training staff on inventory best practices, managing pharmacy inventory activities, and ensuring compliance with state regulations. Your attention to detail and strong problem-solving skills will be crucial as you engage with customers and support store cleanliness. Join a forward-thinking company where your contributions can make a significant impact on daily operations and customer satisfaction.

Qualifications

• Prior experience in retail or Walgreens is preferred.
• Must be fluent in English and have strong attention to detail.

Responsibilities

• Manage inventory processes and ensure compliance with laws.
• Engage customers and resolve issues as leader on duty.
• Train staff on inventory best practices and operational procedures.

Skills

Inventory Management

Customer Service

Operational Problem-Solving

Attention to Detail

Multitasking

Education

Retail Experience

Pharmacy Licenses/Certifications

Job description

The provided job description is comprehensive and covers various responsibilities and requirements. However, it could benefit from improved formatting for better readability and clarity. I will organize the content into clearer sections with appropriate HTML tags, remove some redundancies, and ensure consistent structure.

Below is the refined version:

Inventory Management & Store Operations

• Responsible for executing, monitoring, and training staff on inventory best practices and standard operating procedures for the entire store, including front end and pharmacy.
• Supports pharmacy inventory activities such as receiving, counting, ordering, and facilitating returns.
• Champions On-Shelf Availability, overseeing receiving, counting, pricing, returns, and all in-store inventory processes.
• Validates and ensures accuracy of planograms.
• Reviews and coordinates the use of reports and system applications impacting front end and pharmacy on-hand balances and pricing.
• Implements and maintains asset protection techniques, handles claims for overages, shortages, order errors, or damaged goods, including prescription drugs.
• In designated stores, manages opening and closing procedures in the absence of management, including system start-ups, cash handling, cashier responsibilities, and store readiness.

Customer Experience

• Engages customers by greeting and offering assistance; resolves issues and answers questions when serving as leader on duty.
• Models customer service best practices to ensure a positive experience, including interpersonal habits and Walgreens service traits.

Operational Responsibilities

• Coaches team members on inventory management processes, including creating, reviewing, and receiving orders.
• Handles deliveries, focusing on One Box receiving, and takes appropriate actions to mark deliveries as received or correct order inaccuracies.
• Verifies pharmacy shipments and posts all pharmacy orders accurately, reporting shortages or damages.
• Executes On-Shelf Availability (OSA) processes, including disposals, call-ins, vendor returns, and scan outs.
• Performs pharmacy inventory activities under pharmacist supervision, including recalls, returns, and transfers.
• Manages pricing activities such as price changes, markdowns, and signage updates.
• Supports ordering of expense items and maintains inventory accuracy across departments.
• Ensures compliance with state and local laws regarding regulated products.
• Maintains inventory records, organizes files, and prepares for physical inventories.
• Supports store cleanliness and merchandising standards.
• Assists with package delivery activities and supports the Pickup Program.
• When acting as leader on duty, manages POS transactions, including sales registration, returns, and cash handling.

Training & Personal Development

• Attends training sessions and completes e-learning modules, including safety training.
• Maintains valid pharmacy licenses/certifications as required by law.

Communication & Leadership

• Serves as a liaison between management and team members, coaching on inventory systems and communicating tasks and issues.

Qualifications

• Six months of prior Walgreens experience or one year of retail experience.
• Fluent in English (reading, writing, speaking).
• Willingness to work flexible hours, including evenings and weekends.
• Achieved expectations in last performance review with no disciplinary actions in the past year (internal candidates).
• Attention to detail, multitasking ability, and operational problem-solving skills.