Inventory Specialist

Walgreens; Sarasota (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Inventory Management Associate to join their team. This role involves executing best practices for inventory management while ensuring a delightful customer experience. You will be responsible for training team members, managing inventory processes, and maintaining compliance with regulations. The ideal candidate will possess strong attention to detail and problem-solving skills, thriving in a dynamic retail environment. Join a company that values customer service and operational excellence, and be part of a team that makes a difference every day.

Qualifications

• Six months of prior Walgreens experience or one year of retail experience.
• Fluent in English; willingness to work flexible hours.

Responsibilities

• Responsible for executing, monitoring, and training inventory best practices.
• Engages customers by greeting them and offering assistance.
• Handles pricing activities, ensuring accuracy and compliance.

Skills

Inventory Management

Customer Service

Attention to Detail

Operational Problem-Solving

Multitasking

Education

Retail Experience

Pharmacy License/Certification

Job description

Job Responsibilities

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.

Responsible for reviewing and coordinating the proper use of reports and system applications, which impact the accuracy of front end and pharmacy on-hand balances and pricing.

Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages, shortages, order errors, or damaged goods including prescription drugs.

In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, cash handling, cashier responsibilities, and ensuring the floor and stock room are ready for the business day.

Customer Experience

• Engages customers by greeting them and offering assistance. When serving as the leader on duty, resolves customer issues and answers questions to ensure a positive experience.
• Models and shares customer service best practices to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.

Operations

• Executes and coaches team members on inventory management processes, including creating, reviewing, and receiving orders.
• Scans all deliveries, focusing on One Box receiving, and takes appropriate actions for delivery discrepancies.
• Verifies pharmacy shipments and completes postings for pharmacy orders, performing tote audits and reporting shortages or damages.
• Completes On-Shelf Availability (OSA) processes, including disposals, call-ins, and vendor returns, and manages pharmacy inventory activities under supervision.
• Handles pricing activities, including price changes and markdowns, ensuring accuracy and compliance.
• Supports ordering activities, maintains inventory counts, and ensures compliance with relevant laws for regulated products.
• Assists in maintaining inventory records, prepares for physical inventory, and supports store merchandising and cleanliness.
• Supports package delivery activities and the execution of Pickup Program.
• When serving as leader on duty, manages POS transactions, returns, refunds, and cash handling.
• Ensures compliance with policies, maintains respectful relationships, and completes additional assigned tasks.

Training & Personal Development

• Attends training sessions and completes e-learning modules, including safety training.
• Maintains a valid pharmacy license/certification as required.

Communications

• Acts as a liaison for inventory systems, coaching team members, and communicating tasks and issues to management.

Qualifications

• Six months of prior Walgreens experience or one year of retail experience.
• Fluent in English; willingness to work flexible hours.
• Positive performance review and no recent disciplinary actions (internal candidates).
• Attention to detail, multitasking ability, and operational problem-solving skills.