Inventory Quality Assurance Specialist

FCP Euro Inc.; Milford (CT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

PTO & sick leave

401k with company match

Employee discount

Job summary

FCP Euro is seeking an Inventory Count Quality Associate to work with the Inventory Leadership team to optimize fulfillment center operations and improve inventory health. This role shares responsibility for the presentation, organization, and accuracy of physical inventory and electronic records, and aims to elevate customer experience by reducing errors.

Responsibilities include verifying outbound orders, auditing picked/packed items, validating bin contents, and documenting findings.

Qualifications

• 2+ years of inventory experience including cycle counting, replenishment, and stock optimization.
• Ability to identify process gaps, investigate root causes, and support corrective actions.
• Strong attention to detail and ability to manage multiple priorities.
• Proficiency in Google Workspace or Microsoft Office.
• Ability to work independently and collaborate across warehouse teams.
• Must possess a valid driver’s license.
• WMS and barcode scanner experience preferred.

Responsibilities

• Verify outbound orders for SKU, quantity, condition, and accuracy before shipment.
• Audit picked and packed orders to identify errors and confirm quality standards.
• Investigate pick/pack discrepancies and coordinate corrections with Outbound teams.
• Validate bin contents, item labels, and inventory quantities against system records.
• Identify damaged, mislabeled, misplaced, or mixed inventory and coordinate resolution.
• Document audit findings, corrective actions, and recurring defects in Quality Trackers.
• Review inventory movements and transaction history to identify the source of discrepancies.
• Support cycle count efforts.
• Complete nightly, high priority inventory audits.
• Verify inventory accuracy following replenishment, transfers, and location changes.
• Escalate recurring quality issues and inventory risks to the Quality Lead.
• Provide timely feedback to operational teams to help prevent repeat errors.
• Follow inventory adjustment procedures and maintain accurate supporting documentation.
• Partner with Inbound, Outbound, Replenishment, and Reverse Logistics to resolve inventory issues.
• Confirm corrective actions are completed and verify that affected inventory or orders are accurate.
• Recommend improvements to bin organization, labeling, and product placement to reduce errors and improve operational flow.

Skills

Inventory management

Cycle counting

Attention to detail

Communication skills

Root cause analysis

Cross-team collaboration

WMS experience

PIT training

Driver's license

MS Office

Tools

WMS

Barcode scanners

Google Workspace

MS Office

Job description

FCP Euro is seeking an Inventory Count Quality Associate to work with the Inventory Leadership team to optimize fulfillment center operations and improve inventory health. This role shares responsibility for the presentation, organization, and accuracy of physical inventory and electronic records, and aims to elevate customer experience by reducing errors.

Responsibilities include verifying outbound orders, auditing picked/packed items, validating bin contents, and documenting findings.