Inventory & Internal Customer Service Clerk

Central Valley Meat Co.; Hanford (CA); On-site; USD 19,000 - 33,000; Full time

Job summary

Central Valley Meat Co. is seeking an Inventory/Internal Customer Service Clerk (Shipping Specialist) in Hanford, CA to coordinate outbound shipments, verify documents, and maintain accurate inventory records.

You will work with warehouse, production and logistics partners, prepare reports, enter data, and help ensure on-time deliveries while complying with safety and company policies.

Qualifications

• Associate degree preferred; equivalent experience in logistics, inventory, or shipping.
• Experience in customer service, shipping, inventory or logistics coordination.
• Proficiency in Microsoft Excel; experience with spreadsheets, inventory systems, and report generation.
• Experience with ERP systems for inventory and BOL purposes.
• Strong verbal and written communication skills.
• High level of accuracy, attention to detail, and ability to problem-solve independently.
• Ability to work effectively both in a team setting and independently.
• Must be able to work a weekly rotating schedule between morning and afternoons and work Saturday in rotation as needed.

Responsibilities

• Coordinate outbound shipments to ensure timely and accurate delivery of finished goods.
• Verify and reconcile shipping documents, including sales orders, packing slips, and invoices for all our entities.
• Monitor finished product inventory and resolve discrepancies between physical counts and system records.
• Maintain accurate records of all outbound shipments and ensure proper filing and retention of documentation.
• Collaborate closely with warehouse staff, production teams, and third-party logistics providers to address issues and streamline shipping operations.
• Prepare daily, weekly, and monthly shipping and inventory reports.
• Identify and communicate delays, damages, or shipment issues to the appropriate parties.
• Ensure compliance with company policies, safety regulations, and industry standards.
• Accurately and efficiently enter data related to shipments and inventory into internal tracking systems.
• Reconcile US Cold Storage receipts with inbound paperwork.
• Create receiving purchase orders (PO's) and orders as needed.
• Answer phone calls and assist with related inquiries.
• Other job duties assigned by supervisor or manager.

Skills

Data entry

Attention to detail

Communication

Teamwork

Organizational skills

Problem solving

Multitasking

Education

Associate degree

Tools

Microsoft Excel

ERP systems

Inventory management software

Job description

We are looking for a detail-oriented and proactive Inventory/Internal Customer Service Clerk (Shipping Specialist) to support our logistics and inventory operations. This individual will play a key role in coordinating outbound shipments, ensuring accuracy in shipping documentation, and maintaining clear communication with internal teams and external partners. The ideal candidate will have strong organizational skills, a positive attitude, and the ability to work independently and collaboratively in a fast-paced environment.Pay range: $ 20.00 - $ 24.00 DEOWork Schedule:10:30am to 7:00pm (or until all orders have been loaded) Must be open to help cover day shift on occasions.Rotating Saturdays between the shipping specialists.Responsibilities:Coordinate outbound shipments to ensure timely and accurate delivery of finished goods.Verify and reconcile shipping documents, including sales orders, packing slips, and invoices for all our entities.Monitor finished product inventory and resolved discrepancies between physical counts and system records.Maintain accurate records of all outbound shipments and ensure proper filing and retention of documentation.Collaborate closely with warehouse staff, production teams, and third-party logistics providers to address issues and streamline shipping operations.Prepare daily, weekly, and monthly shipping and inventory reports.Identify and communicate delays, damages, or shipment issues to the appropriate parties.Ensure compliance with company policies, safety regulations, and industry standards.Accurately and efficiently enter data related to shipments and inventory into internal tracking systems.Support ongoing improvement efforts within the shipping and logistics process.Enter key data from shipment documents and transactions into Excel spreadsheets.Verify load maps against price sheets.Maintain constant communication verbally and via email with all departments.Enter and process employee orders.Reconcile US Cold Storage receipts with inbound paperwork, ensuring all documents match.Create receiving purchase orders (PO's) and orders as needed.Answer phone calls and assist with related inquiries.Other job duties assigned by supervisor or manager.Qualifications:Associate degree preferred; equivalent experience in logistics, inventory, or shipping may be considered.Previous experience in customer service, shipping, inventory or logistics coordination role strongly preferred.Proficiency in Microsoft Excel; experience with spreadsheets, inventory systems, and report generation is required.Experience with ERP systems for inventory and BOL purposes.Strong verbal and written communication skills.High level of accuracy, attention to detail, and ability to problem-solve independently.Demonstrated ability to work effectively both in a team setting and independently.Must be able to work a weekly rotating schedule between morning and afternoons and work Saturday in rotation as needed.Strong organizational skills with the ability to multitask and prioritize workload in a fast-paced environmentPhysical Requirements:Ability to sit or stand at a desk for extended periods (up to 8 hours per day).Frequent use of hands and fingers for typing, data entry, and handling paperwork.Occasional bending, reaching, and lifting of office materials or files (up to 25 pounds).Regular use of standard office equipment such as computers, printers, phones, and scanners.Ability to communicate clearly in person, over the phone and via email.Visual ability to read and interpret data on a computer screen and printed documents.Central Valley Meat Company is an Equal Opportunity Employer. Candidates are evaluated and selected based on their qualifications for the job in question. We do not base our employment decisions on employee's or applicant's citizenship, race, age, color, sex, religion, natural origin, sexual orientation, handicap, or disability, marital status, veteran status, reproductive health decision making, or any other basis prohibited by local, state, or federal law.Central Valley Meat participates in E-Verify during the hire process for all new Team Members.