Inventory Integrity Specialist

Arhaus; Boston Heights (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Arhaus is seeking an Inventory Exceptions Specialist to manage delivery and inventory exceptions with a focus on accuracy and customer satisfaction. You will coordinate with 3PL providers nationwide, review multi-system transactions, and address variances affecting order and inventory accuracy.

The role emphasizes problem-solving, analytics, and cross-functional collaboration. The position is based at the Boston Heights Corporate Campus and is integral to a high-performing logistics team in

Qualifications

• Education: High school diploma; College degree preferred.
• Exceptional research, analytical, and problem-solving skills, with the ability to prioritize tasks in a fast-paced environment.
• Strong collaboration, relationship-building, and communication skills, with the ability to influence and lead discussions with cross-functional teams.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Teams) and inventory management tools.
• Years of experience: 1 year minimum of inventory control experience, ranging anywhere from cycle counting, WMS and ERP System experience with research and corrective actions, to sales order exception auditing and processing.
• Understanding of general logistics and warehousing work practices in logistics and warehousing, including but not limited to order processing, picking, shipping and delivery/return processes and procedures.
• Dedicated to business needs and allow flexibility with work hours if necessary Demonstrated ability to adapt to a rapidly changing environment while maintaining high attention to detail.
• Experience in public company environments and compliance with regulatory standards (e.g., SOX) is strongly preferred.
• Ability to thoroughly manage time and all assigned tasks at both an individual level and a team level.
• Builds respectful and effective working relationships; collaborates with others to achieve common goals and is always willing to learn and lead.
• Brings an All-In attitude to the workspace every day!

Responsibilities

• Daily, review and solve for all reported orders and inventory exceptions that are directly tied to customer orders, including but not limited to OS&D processing on the inbound receiving side, as well as accounting for any exceptions at the point of delivery, ensuring orders are reflecting correctly and inventory is matching through to our ERP system.
• In a timely fashion, ensures that all returns, exchanges and exceptions that resulted in return inventory are processed accurately, allowing for a seamless reverse logistics flow back to points of origin or clearance outlets.
• On a as-needed basis, will assist with quality and product status changes and holds as they pertain to customer orders, ensuring that all negative impacts are mitigated and communicated.
• Contributes to their assigned case load of reviewing and actioning on logistics help request tickets from both internal teams and external business partners, with a special emphasis on customer sales orders.
• Assists internal business teams both within and out of Arhaus Supply Chain, to achieve task or project goals on both a scheduled and as-needed basis.
• Works to continually improve processes both within the role and cross functionally, to always look for areas of accuracy improvement and efficiency gains.
• Understanding the intricacies and systematic interactions of ERP, WMS and other logistics and order management systems to efficiently monitor and move inventory, while accounting for the subsequent customer order impact.
• Ensures all company policies and procedures are followed, while striving to be a role model associate!

Skills

Analytical skills

Problem solving

Communication

Collaboration

Time management

SOX compliance

Microsoft Office

Inventory management tools

Flexibility with work hours

Public company experience

Education

High school diploma

College degree preferred

Tools

Microsoft Office Suite

ERP System

WMS

Job description

Arhaus is seeking an Inventory Exceptions Specialist to manage delivery and inventory exceptions with a focus on accuracy and customer satisfaction. You will coordinate with 3PL providers nationwide, review multi-system transactions, and address variances affecting order and inventory accuracy.

The role emphasizes problem-solving, analytics, and cross-functional collaboration. The position is based at the Boston Heights Corporate Campus and is integral to a high-performing logistics team in