Inventory Coordinator

vwr; Maple Grove (MN); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Tuition assistance

Stock purchase plan

Commuter benefits

Job summary

Avantor's Lab and Production Services team supports customers with mission-based lab work and research protocols. The role involves inventory management, order processing, and close collaboration with customers and internal teams.

Expect 2+ years in material handling or customer service in a GMP/pharma setting; strong Excel/Word skills and safety adherence are essential for daily operations.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in material handling/inventory replenishment or customer service.
• 2+ years in GMP/pharma environment preferred.
• Proficiency in Word and Excel.

Responsibilities

• Manage inventory and replenishment requests, tracking movement on/off site.
• Conduct cycle counts and physical inventories; report results.
• Handle customer service functions including order entry and inquiries.
• Interface with customer contacts and internal stakeholders.

Skills

Inventory management

Customer service

Microsoft Office (Word/Excel)

GMP environment

Shipping/purchasing

Safety compliance

Team collaboration

Self-motivation

Education

High school diploma or GED

Tools

SAP

Avantor Inventory Management Systems

Microsoft Teams

Job description

The Opportunity:

In this role, you will report to the supervisor of site services and will work closely with the Avantor's Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Hourly Range: $25 - $26

Shift: Monday - Friday, 7 am - 3:30 pm

Location: Maple Grove, NM

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)
• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance.
• Recognition: Celebrate your peers and earn points to redeem for gifts and products

What we're looking for

• Education: High school diploma or GED equivalent required
• Experience : 2+ years of experience in material handling/inventory replenishment or customer service
• Collaboration Tool: Microsoft Teams experience
• 2+ years of experience working in a GMP or pharmaceutical environment is preferred
• Conform to all company and customer requirements for background checks, health and safety issues, and security clearances
• Intermediate computer skills including Microsoft Office with proficiency in Word and Excel
• Solid understanding and experience in either shipping, inventory, or purchasing
• Excellent Customer Service Skills; displays a professional can-do attitude
• High regard for safety, quality, and adherence to protocols, policies, and procedures
• Ability to self-manage and self-motivate; forward-thinking
• Prioritize tasks and meet deadlines
• Knowledge of scientific products and services a plus
• Communicate effectively with both the customer and internal contacts
• Work is physical and requires walking, standing, bending, reaching, lifting, or carrying objects that typically weigh less than 60lbs but also must be able to lift to 60lbs
• Typical day involves hauling 3-4 pallets of materials to a workspace to be distributed throughout a site via smaller push carts
• Spill containment training, IATA, DOT, IMDG, and OSHA Right to Know a plus
• Cross-referencing; Knowledge of scientific products and services and inside sales experience a plus

How you will thrive and create an impact

Avantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

In this role you will:

• Associate may be responsible for tasks in inventory management (Consumables, chemicals, samples, etc) and accurate inventory control, processing requests leading to inventory movement on and off site, and fulfilling customer metric reporting.
• Performs inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.
• Provides daily customer service functions and communicates with the customer relative to inventory management.
• May be required to perform purchasing functions including but not limited to: back order reporting and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues.
• Responsible for all customer service-related functions including but not limited to: order entry, reporting, maintaining metrics, and cost savings tracking.
• Operates basic warehouse equipment (manual pallet jack)
• Interfaces directly with customer point of contact, purchasing directors, facility directors, and plant managers.
• Responsible for managing consigned, non-consigned, customer-owned, or 3rd party inventory.
• Utilizes Avantor and customer computer systems (SAP, Avantor Inventory Management Systems, and customer-specific systems) in fulfillment of job duties.
• Meets goals and objectives: safety, performance, and quality.
• Creates programs for enhanced service efficiencies.
• Interfaces with Avantor Sales Team and manufacturer representatives.
• Documents change management.
• Responsible for desktop delivery of inbound packages to customer contacts
• Updating and maintaining Standard Operating Procedures.
• Perform other duties as assigned.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

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