Inventory Control & Warehouse Operations Lead

Shepherd Electric Company, LLC.; Baltimore (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Shepherd Electric Supply in Baltimore, MD is seeking a Warehouse Operations & Inventory Control Coordinator to monitor inventory accuracy, packing accountability, cycle counts, aging invoices, and returns across branches. You will review reports, identify exceptions, assign follow-up tasks, and help train new hires with updated playbooks and procedures to keep operations running tightly and predictably.

The role emphasizes ownership, daily review of queues, and collaboration with branch teams to

Qualifications

• High school diploma or equivalent required; coursework or experience in logistics, operations, inventory control, or business administration preferred
• Prior experience in warehouse operations, inventory control, branch operations, or operational reporting preferred
• Experience reviewing inventory, receiving, returns, replenishment, adjustment, cycle count, or queue-based reports preferred
• Experience supporting multiple branches or warehouse locations preferred
• Experience with RF warehouse processes and operations documentation preferred
• Strong understanding of warehouse operations — receiving, picking, packing, returns, replenishment, and inventory control
• Ability to review reports, recognize exceptions, identify root-cause patterns, and communicate follow-up clearly
• Strong attention to detail and consistency across daily, weekly, and monthly recurring work
• Comfort using ERP/WMS reporting, RF process data, Microsoft Excel, Outlook, and shared documentation tools
• Strong written communication skills for follow-up emails, training updates, and process documentation
• Ability to create, maintain, and present operational playbooks, guides, and onboarding materials
• Ability to work across warehouse and office environments, including periodic branch floor walks and visual inspections
• Ability to use a computer for extended periods while reviewing reports, queues, spreadsheets, and email
• Willingness to travel between branch locations as operational needs require
• Demontrated ownership, follow‑through, accountability, and confidentiality.
• Ability to successfully complete pre-employment screening requirements

Responsibilities

• Review inventory reports, aging invoices, returns, and cycles to ensure accuracy and timely follow-up.
• Monitor RF packer initials and cycle counts to support packing accountability and process visibility.
• Review and manage queue-based reports across branches to keep counts current and actionable.
• Coordinate branch follow-up on unresolved queue activity and operational exceptions.
• Create and maintain operations playbooks, guides, and onboarding materials; assist with safety training updates.
• Support continuous improvement by identifying recurring issues and recommending process improvements.

Skills

Attention to detail

Report analysis

Root-cause analysis

Process improvement

Cross-branch collaboration

Education

High school diploma or equivalent

Tools

RF Warehouse Processes

ERP/WMS reporting

Microsoft Excel

Outlook

Shared documentation tools

Job description

Shepherd Electric Supply in Baltimore, MD is seeking a Warehouse Operations & Inventory Control Coordinator to monitor inventory accuracy, packing accountability, cycle counts, aging invoices, and returns across branches. You will review reports, identify exceptions, assign follow-up tasks, and help train new hires with updated playbooks and procedures to keep operations running tightly and predictably.

The role emphasizes ownership, daily review of queues, and collaboration with branch teams to