Inventory Control & Quality Manager

RiseMe; Lancaster (TX); On-site; USD 100,000 - 110,000; Full time

Job summary

DSV – Global Transport and Logistics in Lancaster, USA seeks a Manager, Inventory Control Operations to lead inventory accuracy, cycle counts, and quality assurance across the fulfillment center. You will monitor product movement, investigate discrepancies, drive continuous improvement, and mentor Supervisors and associates.

You'll work with leadership to plan workforce, coordinate tasks, and ensure SOX compliance and safe operations while delivering strong performance metrics and customer

Qualifications

• Must have a high school diploma or GED. Bachelor’s degree preferred.
• Preferred 5 years’ experience in a medium to large warehouse in a management capacity.
• 2 years’ experience as an Inventory Manager.
• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months.

Responsibilities

• Promote and support safety initiatives while ensuring adherence to workplace safety standards for all associates.
• Oversee inventory control activities, including cycle counts and random audits, in line with network counting methodologies and SOX compliance requirements.
• Monitor inventory accuracy, quality metrics, and product integrity, providing timely feedback and recommendations to the operations leadership team.
• Evaluate customer complaints and defect trends, then develop and implement corrective action plans to minimize recurring issues.
• Investigate inventory variances and determine root causes through structured analysis and problem-solving techniques.
• Contribute to and lead fulfillment network quality and operational excellence initiatives across multiple sites.
• Support strategic workforce planning, forecasting, and the allocation of tasks and resources.
• Manage and mentor Inventory Supervisors and hourly associates responsible for Inventory Control and Quality Assurance functions within the fulfillment center.
• Direct ICQA leadership activities by guiding Inventory Supervisors, monitoring performance, and driving accountability across the team.
• Champion continuous improvement efforts, enhance team capabilities to support business growth, and foster employee engagement and retention.
• Develop a strong understanding of fulfillment center workflows, process exceptions, and operational standards, ensuring consistent execution across all shifts and departments.
• Review key performance indicators on a regular basis and conduct audits and analyses to identify process behaviors that may impact inventory accuracy.
• Partner with department leaders to identify, evaluate, and support critical projects, operational initiatives, and system improvements.
• Collaborate with Loss Prevention teams to implement, maintain, and reinforce security policies and procedures.
• Work closely with Operations Managers, Senior Operations Managers, and General Managers to ensure clear communication and enforcement of process compliance expectations.
• Participate in the recruitment, interviewing, and selection of new management team members.

Skills

Inventory management

Leadership

Data analysis

MS Excel

RF scanners

WMS familiarity

Communication

Mentoring

Quality control

Education

High school diploma or GED

Bachelor's degree preferred

Tools

WMS software

MS Office

Forklift training

Job description

DSV – Global Transport and Logistics in Lancaster, USA seeks a Manager, Inventory Control Operations to lead inventory accuracy, cycle counts, and quality assurance across the fulfillment center. You will monitor product movement, investigate discrepancies, drive continuous improvement, and mentor Supervisors and associates.

You'll work with leadership to plan workforce, coordinate tasks, and ensure SOX compliance and safe operations while delivering strong performance metrics and customer