Inventory Control Analyst: Optimize Parts & Claims

Foley; Bensalem Township (Bucks County); On-site; USD 70,000 - 75,000; Full time

Job summary

Foley, Incorporated in Bensalem, PA seeks an Inventory Control Analyst to monitor and resolve inventory discrepancies across multiple warehouse locations. You will manage warranty and vendor claims, reconcile invoices, and drive cycle counts to improve accuracy.

The role collaborates with warehouse, customer care and accounting teams, requiring strong communication and problem-solving skills, and the ability to handle multiple priorities in a busy environment.

Qualifications

• Strong communication, organization and problem-solving skills.
• Ability to manage multiple priorities, work independently, and thrive in a fast-paced environment.
• Detail-oriented, dependable and committed to accuracy.

Responsibilities

• Monitor, investigate, and resolve inventory discrepancies, shortages, missing inventory, and parts shipment issues across warehouse locations.
• Manage warranty claims, vendor discrepancy claims, Rapid/RAM returns, SPM returns, and other Caterpillar-related returns and claims programs.
• Reconcile Caterpillar and vendor credit invoices, review purchase orders, and partner with Accounting to resolve invoicing and inventory accounting discrepancies.
• Generate and oversee cycle counts, investigate picking exceptions, and support PIC initiatives to maintain inventory accuracy.
• Research and resolve backorder transfers, non-returnable parts discrepancies, aged purchase orders, and stock replenishment order acknowledgements.
• Coordinate and process claims for direct ship suppliers, DIPS dealers, UPS, and other carriers for damaged, lost, or missing parts.
• Collaborate with warehouse, customer care, administration, and inventory control teams to identify issues, implement solutions, and support daily operations.
• Cross-train within the Inventory Control team and perform additional inventory management and parts accounting duties as needed.

Skills

Strong communication

Organization

Problem-solving

Detail-oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Foley, Incorporated in Bensalem, PA seeks an Inventory Control Analyst to monitor and resolve inventory discrepancies across multiple warehouse locations. You will manage warranty and vendor claims, reconcile invoices, and drive cycle counts to improve accuracy.

The role collaborates with warehouse, customer care and accounting teams, requiring strong communication and problem-solving skills, and the ability to handle multiple priorities in a busy environment.