Inventory Control Analyst: Precision & Discrepancy Lead

Foley, Incorporated; Bensalem Township (Bucks County); On-site; USD 42,000 - 62,000; Full time

Job summary

Foley, Incorporated is seeking an Inventory Control professional in the United States to monitor and resolve inventory discrepancies across warehouse locations. You will manage warranty and vendor discrepancy claims, reconcile invoices, and support PIC initiatives to ensure accuracy and timely operations.

Ideal candidates have 1–3 years in inventory management and customer service, strong MS Office skills, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience in inventory management and customer service.
• Proficiency with Microsoft Office and other job-related software.
• Previous Caterpillar Parts experience preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities, work independently, and thrive in a fast-paced environment.
• Detail-oriented, dependable, and committed to accuracy.

Responsibilities

• Monitor, investigate, and resolve inventory discrepancies, shortages, missing inventory, and parts shipment issues across warehouse locations.
• Manage warranty claims, vendor discrepancy claims, Rapid/RAM returns, SPM returns, and other Caterpillar-related returns and claims programs.
• Reconcile Caterpillar and vendor credit invoices, review purchase orders, and partner with Accounting to resolve invoicing and inventory accounting discrepancies.
• Generate and oversee cycle counts, investigate picking exceptions, and support Parts Inventory Control (PIC) initiatives to maintain inventory accuracy.
• Research and resolve backorder transfers, non-returnable parts discrepancies, aged purchase orders, and stock replenishment order acknowledgements.
• Coordinate and process claims for direct ship suppliers, DIPS dealers, UPS, and other carriers for damaged, lost, or missing parts.
• Collaborate with warehouse, customer care, administration, and inventory control teams to identify issues, implement solutions, and support daily operations.
• Cross-train within the Inventory Control team and perform additional inventory management and parts accounting duties as needed.

Skills

Inventory management

Customer service

Microsoft Office

Caterpillar Parts experience

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Foley, Incorporated is seeking an Inventory Control professional in the United States to monitor and resolve inventory discrepancies across warehouse locations. You will manage warranty and vendor discrepancy claims, reconcile invoices, and support PIC initiatives to ensure accuracy and timely operations.

Ideal candidates have 1–3 years in inventory management and customer service, strong MS Office skills, and the ability to handle multiple priorities in a fast-paced environment.