Inventory Control Analyst: Discrepancies & Claims

Foley, Inc.; Bensalem Township (Bucks County); On-site; USD 42,000 - 54,000; Full time

Job summary

Foley, Incorporated is seeking an Inventory Control professional in Bucks County, PA to monitor and resolve discrepancies across multiple warehouse locations. You will manage warranty claims, reconcile invoices, and coordinate cycle counts with cross-functional teams to maintain accuracy.

The role requires 1–3 years in inventory management and customer service, plus proficiency with Microsoft Office. Strong communication and organization are essential for success in a fast-paced environment.

Qualifications

• 1-3 years of inventory management and customer service.
• Proficiency with Microsoft Office and other job-related software.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Monitor, investigate, and resolve inventory discrepancies across warehouse locations.
• Manage warranty claims, vendor discrepancy claims, returns programs.
• Reconcile Caterpillar and vendor credit invoices; review purchase orders with Accounting to resolve invoicing discrepancies.
• Generate and oversee cycle counts; investigate picking exceptions; support PIC initiatives.
• Research and resolve backorder transfers, aged purchase orders, and stock replenishment acknowledgements.
• Coordinate and process claims for direct ship suppliers, DIPS dealers, UPS, and other carriers for damaged/missing parts.
• Collaborate with warehouse, customer care, administration, and inventory control teams to identify issues and implement solutions.
• Cross-train within Inventory Control and perform additional inventory management duties as needed.

Skills

Inventory management

Customer service

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Foley, Incorporated is seeking an Inventory Control professional in Bucks County, PA to monitor and resolve discrepancies across multiple warehouse locations. You will manage warranty claims, reconcile invoices, and coordinate cycle counts with cross-functional teams to maintain accuracy.

The role requires 1–3 years in inventory management and customer service, plus proficiency with Microsoft Office. Strong communication and organization are essential for success in a fast-paced environment.