Inventory & Backorder Resolution Specialist

Defense Logistics Agency; Cherry Point Landing (SC); On-site; USD 70,000 - 90,000; Full time

Job summary

Defense Logistics Agency seeks an Inventory Management Specialist to monitor backorder status and coordinate the release of Sales Orders, expediting actions per policy to keep supply chains flowing. You will analyze performance data and lead discussions to improve customer support and order satisfaction.

You will act as the primary point of contact for customers, ensuring timely processing of orders and access to product and order information while coordinating with internal teams.

Qualifications

• One year of specialized experience in supply operations or related field.
• Experience analyzing supply operations and evaluating performance data.
• Ability to advise on supply policy and procedures.

Responsibilities

• Monitor backorder status and resolve issues delaying customer requirements.
• Coordinate and release Sales Orders to maintain flow through systems.
• Expedite actions using DLA policies to speed supply chain processes.
• Serve as a single face to customers for orders and product access.

Skills

Supply analysis

Customer support

Problem resolution

Policy guidance

Data analysis

Education

Graduate education or higher

Job description

Defense Logistics Agency seeks an Inventory Management Specialist to monitor backorder status and coordinate the release of Sales Orders, expediting actions per policy to keep supply chains flowing. You will analyze performance data and lead discussions to improve customer support and order satisfaction.

You will act as the primary point of contact for customers, ensuring timely processing of orders and access to product and order information while coordinating with internal teams.