Interviewing Clerk

STI; Tallahassee (FL); In loco; USD 17.000 - 21.000; Part-time

Descrizione del lavoro

STI in Tallahassee is seeking an Interview Clerk for a 20 hr/wk schedule, with 4 days in Tallahassee and 1 day in Monticello. The role involves answering phones, greeting visitors, and handling mail and office correspondence.

The position requires strong communication, customer service experience, and solid computer and data-entry skills. Eligibility screening may be involved for public assistance programs.

Competenze

• Experience determining eligibility for public assistance programs.
• Entering client data into database based on intake of caller information.
• Maintaining necessary files and records.
• Completing general clerical duties using office equipment.

Mansioni

• Answering phones, checking messages, returning calls, opening and disseminating mail, greeting and guiding visitors

Conoscenze

Typing 35 wpm

Communication skills

Customer service experience

Computer skills

Data entry

Descrizione del lavoro

Description

FL-DCF-TLH-ESS-Interview Clerk - 20 hrs a week (scheduled may vary)

FL-DCF-TLH-ESS-Interview Clerk - 20 hr/wk.

WORK LOCATIONS: 4 days a week at the Tallahassee location, 1 day a week at the Monticello location

Answering phones, checking messages, returning calls, opening and disseminating mail, greeting and guiding visitors

Experience/Skills

• Explanation of eligibility of applicants and recipients for public assistance programs, determining eligibility for expedited food stamp services,
• Entering client data into database based on intake of caller information
• Maintaining necessary files and records
• Completing general clerical duties to include using computer to input data for clients who are applying for public assistance benefits, answering the phone, using photocopy machine, scanner and other office machines.
  

Must type 35 wpm

Must be able to work at the Tallahassee office and one day in the Monticello office

Must have good communication skills

Must have customer service experience

Must have computer skills