Interstate Child Support Coordinator - Policy & IGR

State of South Carolina; Columbia (SC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, Vision, Long Term

Life Insurance for Employee, Spouse, &

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Deferred Compensation

Job summary

State of South Carolina Department of Social Services seeks an Interstate Child Support Coordinator to support the DRA and ICR units across all counties, process UIFSA petitions, ensure document compliance, and collaborate with intergovernmental agencies.

The role involves reviewing petitions, interpreting regulations, training staff, and maintaining data integrity while safeguarding PII and coordinating with 50 states and other entities.

Qualifications

• High School Diploma and four (4) years of experience in clerical, administrative, social work, child support services, correctional, business administration, or general business.
• An Associate Degree and two (2) years of experience in clerical, administrative, social work, child support services, correctional, business administration, or general business.
• A Bachelor's Degree or higher may be substituted for required work experience.

Responsibilities

• Assist in researching the Discrepancy, Research, and Automation (DRA) unit for all 46 counties in South Carolina.
• Administer and direct the Interstate Central Registry (ICR) Unit for all 46 counties and work with intergovernmental agencies of all 50 states, territories, and other nations.
• Review incoming intergovernmental child support petitions for accuracy and ensure document requirements are met.
• Interpret federal and state regulations to ensure timely action and communicate with intergovernmental agencies.
• Develop and implement policies pertaining to the DRA and ICR units; supervise personnel and monitor performance metrics.
• Conduct meetings and training sessions; onboard and train new staff; update staff on policy changes.
• Maintain and update Palmetto Automated Child Support System (PACSS); attend UIFSA meetings with customers and other departments.
• Protect personal identifying information (PII) and safeguard agency networks.

Skills

Attention to detail

Communication

Intergovernmental coordination

Education

High School Diploma

Associate Degree

Bachelor's Degree or higher substitute for experience

Job description

State of South Carolina Department of Social Services seeks an Interstate Child Support Coordinator to support the DRA and ICR units across all counties, process UIFSA petitions, ensure document compliance, and collaborate with intergovernmental agencies.

The role involves reviewing petitions, interpreting regulations, training staff, and maintaining data integrity while safeguarding PII and coordinating with 50 states and other entities.