Interpreting Services Specialist

nc; North Carolina; On-site; USD 55,000 - 97,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation & sick leave

Sign-on bonus eligibility

Job summary

The North Carolina Department of Health and Human Services (DHHS) Deaf and Hard of Hearing division is seeking a Sign Language Interpreting Specialist to provide interpreters and coordinate services for the Raleigh Regional Center. The role involves statewide travel and mentoring a team of interpreters across 10 counties.

Responsibilities include identifying interpreter development needs, arranging trainings, ensuring ADA/licensure compliance, and managing invoices.

Qualifications

• Bachelor’s degree in an interpreter training program.
• Two years of professional interpreting experience.
• Licensed to interpret/transliterate per NC Interpreter and Transliterator Licensing Board.

Responsibilities

• Identify developmental needs of area interpreters.
• Coordinate and provide trainings and skills development.
• Provide information on legal compliance related to interpreting including the ADA and NC Licensure Law.
• Develop local interpreter resources and manage contracted interpreter invoices.
• Serve as the regional center’s representative in interpreter meetings and coordinate ASL interpreting services for staff, including Tactile ASL if needed.

Skills

ASL proficiency

Deaf culture knowledge

Interpreting practices

Legal knowledge (ADA & licensure)

Transliteration across settings

Diversity communication

Education

Bachelor's degree in interpreter training program

Job description

Agency

Dept of Health and Human Services

Division

Deaf and Hard of Hearing

Job Classification Title

Sign Language Interpreting Specialist (S)

Position Number

60043270

Grade

NC15

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Interpreter Services Specialist position provides communication access (ASL interpreting and coordination) for the staff and consumers of the Raleigh Regional Center. Travel will include coverage of the region’s 10 counties plus statewide, as needed, occasionally involving nights and weekends.

Position provides unique interpreting services as well as mentoring services for the 10 central most counties of NC. The position is also the the primary lead position within the regional center to provide services to our large group of interpreters within our 10-county region. It requires demonstrated knowledge, skills, and experience in serving a wide variety of the needs of the target population.

Job responsibilities include:

• Identifying developmental needs of area interpreters
• Coordinating and/or providing trainings and skills development
• Providing information on legal compliance related to interpreting including the ADA and NC Licensure Law
• Developing local interpreter resources
• Receiving and approving accurate invoices from contracted interpreters
• Serve as the Charlotte Regional Center’s representative in local interpreter meetings
• Coordinating and providing ASL Interpreting services to Regional Center Staff. This includes providing Tactile ASL interpreting if there are DeafBlind staff assigned to the Regional Center.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range $55,221 - $96,639

Recruitment Range $55,221 - $68,983

*Eligibility for Sign-on Bonus

To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate.

An employee is not eligible for a sign-on bonus if:

• The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)
• The employee has previously received a sign-on bonus from any State agency
• DHHS has paid any contract placement or recruitment fees.

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here Sign-On and Retention Bonus Policy

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Thorough knowledge of Deaf culture, American Sign Language, interpreting practices and processing models (long term memory, short term memory, visualization, monitoring, language fluency, evaluation, assessment, etc.)
• Working knowledge of State and Federal laws as they relate to communication access
• Must have ability to interpret and transliterate in a variety of settings and for a variety of consumers with various registers including formal to intimate
• Must be licensed to interpret/transliterate as determined by the North Carolina Interpreter and Transliterator Licensing Board before starting employment with DSDHH

Physical Requirements: Ability to travel

Posting closes at 11:59 p.m. the night before the closing date

About the NC Division of Services for the Deaf and Hard of Hearing (DSDHH):

The Division of Services for the Deaf and Hard of Hearing works to ensure that all Deaf, Hard of Hearing, or Deaf-Blind North Carolinians have the ability to communicate their needs and to receive information easily and effectively in all aspects of their lives, especially their health and well-being.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

• Bachelor’s degree in an interpreter training program from an appropriately accredited institution and two years of professional interpreting experience in a community, business, or government program; or an equivalent combination of education and experience.
• Necessary Special Qualification, if applicable as defined by GS 90D, meets the requirements for licensure as determined by the North Carolina Interpreter and Transliterator Licensing Board.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.