Interpreter Services Manager – LEP Care Communications

Lexington Health, Inc.; Columbia, Northern (SC, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Day-one benefits (medical, dental, and

FSAs

403(b) match plan day one

Employer paid life insurance

Supplemental life insurance

Adoption assistance

Disability insurance

Student loan forgiveness

Job summary

Lexington Health, Inc. seeks an Interpreter Services Manager to oversee LEP and Hearing Impaired interactions, coordinating interpretation and sight-translation for patients and staff.

You will ensure clear communication during procedures, discharge instructions, and education, while advancing program quality. The role requires a Bachelor’s in Spanish or health-related field, plus 4 years of healthcare interpreting experience and a Certified Hispanic Medical Interpreter credential.

Qualifications

• Bachelor’s Degree in Spanish or a health related field.
• 4 Years of experience in interpreting for healthcare agencies or teaching Spanish.
• Certified Hispanic Medical Interpreter certification is required.

Responsibilities

• Oversees interpreter services operations with accurate meaning using medical and general terminology.
• Coordinates translation of patient materials and educational content for LEP patients.
• Collaborates with all departments to provide LEP patient follow-up and billing support.
• Develops annual operating and capital budgets and monitors expenditures.
• Manages contracts with outsourced interpretive companies and maintains up-to-date criteria.
• Maintains the LEP plan and ensures program compliance.
• Generates monthly reports on interpreting encounters and contributes to program improvement.
• Acts as a cultural mediator to enhance staff-patient communication.
• Recruits, orients, and evaluates interpreter staff and staffing levels.

Skills

Spanish language proficiency

Healthcare interpretation

Communication skills

Leadership

Education

Bachelor’s Degree in Spanish or Health Related Field

Certified Hispanic Medical Interpreter

Job description

Lexington Health, Inc. seeks an Interpreter Services Manager to oversee LEP and Hearing Impaired interactions, coordinating interpretation and sight-translation for patients and staff.

You will ensure clear communication during procedures, discharge instructions, and education, while advancing program quality. The role requires a Bachelor’s in Spanish or health-related field, plus 4 years of healthcare interpreting experience and a Certified Hispanic Medical Interpreter credential.