Interpreter Academy Coordinator & Onboarding Specialist

Universal Language Service, Inc.; Bellevue (WA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

PTO

Sick Leave

Paid Holidays

Insurance (medical, dental, vision)

401(k) Plan with match

Professional development

Job summary

Universal Language Service is seeking a full-time Interpreter Education & Support Specialist to coordinate Interpreter Academy activities and provide interpreters with education, onboarding guidance, and administrative support. This position serves as the primary point of contact for Interpreter Academy candidates, interpreters, raters, and customers.

The Specialist guides candidates through the complete training and testing process, provides educational resources, troubleshoots access

Qualifications

• Associate degree or higher in education, training, communications, or related field.
• Minimum two years of experience providing training, education support, or onboarding.
• Experience conducting individual or group training or informational sessions.
• Strong organization, communication, and problem-solving skills.

Responsibilities

• Take ownership of daily coordination and administration of Interpreter Academy.
• Serve as the primary contact for Academy candidates, interpreters, raters, and customers.
• Guide customers and candidates through registration, testing, and scheduling processes.
• Manage testing platforms and coordinate candidate registrations, access, and records.
• Provide training materials, preparation resources, and testing information.
• Coordinate communications among candidates, raters, customers, and testing partners.

Skills

Training delivery

Onboarding guidance

Administrative coordination

Documentation management

PowerPoint

Microsoft Office

Education

Associate degree or higher in education, training, communications, business administration

Tools

PowerPoint

Microsoft Outlook

Word

Excel

Job description

Universal Language Service is seeking a full-time Interpreter Education & Support Specialist to coordinate Interpreter Academy activities and provide interpreters with education, onboarding guidance, and administrative support. This position serves as the primary point of contact for Interpreter Academy candidates, interpreters, raters, and customers.

The Specialist guides candidates through the complete training and testing process, provides educational resources, troubleshoots access