Internet Sales Specialist: High-Volume Lead Converter

True Homes, LLC; Monroe (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

True Homes in Monroe, NC is seeking an IST Specialist to be the first point of contact for prospective buyers. This high-volume role converts inbound and outbound inquiries into qualified appointments, supporting on-site sales teams across Charlotte, Triad, Raleigh, Coastal and Charleston markets.

You will follow defined follow-up processes with urgency, document interactions in CRM, and work to meet daily appointment and sales conversion benchmarks while protecting the client experience and

Qualifications

• High school diploma or GED required.
• 1–3 years of sales, call center, real estate, or customer engagement preferred.
• Proficiency in Microsoft Outlook, Word, Excel, and CRM systems.

Responsibilities

• Drive qualified appointments from internet and phone inquiries.
• Increase division traffic through disciplined outbound follow-up.
• Convert leads into sales at or above company benchmarks.
• Protect and enhance the True Homes client experience.
• Contribute directly to annual sales and revenue goals.

Skills

Phone presence

Objection handling

Sales experience

Time management

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

CRM systems

Job description

True Homes in Monroe, NC is seeking an IST Specialist to be the first point of contact for prospective buyers. This high-volume role converts inbound and outbound inquiries into qualified appointments, supporting on-site sales teams across Charlotte, Triad, Raleigh, Coastal and Charleston markets.

You will follow defined follow-up processes with urgency, document interactions in CRM, and work to meet daily appointment and sales conversion benchmarks while protecting the client experience and