Internet Sales Representative

McCluskey Chevrolet Buick GMC; Loveland (OH); In loco; USD 25.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Voluntary benefits

Car demo program

Paid time off

Company holidays

401(k) matching

Growth opportunities

Auto discounts

Descrizione del lavoro

McCluskey Chevrolet Buick GMC in Loveland, OH, is seeking an Internet Sales Representative to convert online inquiries into vehicle sales. You will be the first contact for customers via the dealership website, third-party leads, and digital channels, driving growth with strong communication and a customer-first approach.

The role reports to the Sales Manager and requires effective follow-up, product knowledge, and the ability to manage multiple inquiries with professionalism.

Competenze

• High school diploma or equivalent; college coursework is a plus.
• Experience in automotive sales, internet sales, or customer service preferred.
• Strong written and verbal communication skills.
• Comfortable communicating via phone, email, text, and digital platforms.
• Ability to multitask and manage a high volume of leads.
• Proficient with computers, CRM systems, and basic office software.
• Self-motivated, goal-driven, and able to work independently and as part of a team.
• Professional appearance and positive attitude.
• Valid driver's license.

Mansioni

• Respond promptly and professionally to all internet, email, chat, text, and phone inquiries.
• Qualify leads to understand customer needs, preferences, timeline, and budget.
• Maintain consistent follow-up with prospects using the dealership CRM.
• Present vehicle information, pricing, incentives, and financing options accurately.
• Track and document all customer interactions and lead activity in the CRM.
• Meet or exceed individual and team sales and appointment goals.
• Provide an exceptional customer experience throughout the buying process.
• Stay knowledgeable about current inventory, promotions, and manufacturer programs.

Conoscenze

Strong written and verbal

Customer service experience

Multitasking

CRM familiarity

Proficient with computers

Self-motivated and goal-driven

Professional appearance and attitude

Valid driver's license

Formazione

High school diploma or equivalent (college coursework is a plus)

Strumenti

CRM systems

Descrizione del lavoro

The Internet Sales Representative is responsible for managing and converting online leads into vehicle sales. This role serves as the first point of contact for customers who submit inquiries through the dealership’s website, third-party lead providers, and digital marketing channels. Success in this position requires excellent communication skills, strong follow-up discipline, and a customer-focused approach to sales.

Job Title

Internet Sales Representative

Reports To

Sales Manager

Location

Loveland, OH

Tasks and Responsibilities

• Respond promptly and professionally to all internet, email, chat, text, and phone inquiries
• Qualify leads to understand customer needs, preferences, timeline, and budget
• Maintain consistent follow-up with prospects using the dealership CRM
• Present vehicle information, pricing, incentives, and financing options accurately
• Track and document all customer interactions and lead activity in the CRM
• Meet or exceed individual and team sales and appointment goals
• Provide an exceptional customer experience throughout the buying process
• Stay knowledgeable about current inventory, promotions, and manufacturer programs

Qualifications

• High school diploma or equivalent (college coursework is a plus)
• Previous automotive sales, internet sales, or customer service experience preferred
• Strong written and verbal communication skills
• Comfortable communicating via phone, email, text, and digital platforms
• Ability to multitask and manage a high volume of leads
• Proficient with computers, CRM systems, and basic office software
• Self-motivated, goal-driven, and able to work independently and as part of a team
• Professional appearance and positive attitude
• Valid driver's license

Benefits

• Medical, dental, and vision benefits
• Voluntary benefits available
• Car Demo Program
• Paid time off upon hire
• Paid company holidays
• 401(k) with employer match
• Growth potential
• Automotive discounts

An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability, please contact our Human Resources department at 513-761-1111. McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.