Internet Sales Representative

L0448 BMW of Sherman Oaks; Los Angeles (CA); On-site; USD 47,000 - 154,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

Lithia & Driveway is hiring an Internet Sales Representative for the BMW of Sherman Oaks dealership in California. You will respond quickly to online leads, engage customers via phone, text, and email, and schedule showroom appointments while following up on prospects.

The role offers a wide pay range with performance incentives and commissions based on units sold, with actual pay determined during interview and equity considerations.

Qualifications

• 1+ years of automotive internet sales, BDC, or sales experience.
• Confidence engaging customers digitally and over the phone.
• Manage a high volume of leads while staying organized and responsive.
• Comfortable using CRM systems, texting platforms, email, and other dealership technology.

Responsibilities

• Respond quickly to internet leads through phone, text, email, and dealership systems.
• Engage online customers, answer vehicle questions, and identify their needs before they visit the dealership.
• Schedule and confirm showroom appointments while maintaining follow-up with prospective buyers.
• Track opportunities by managing assigned leads and customer activity within the dealership CRM.
• Partner with the sales team to turn online inquiries into appointments, vehicle demonstrations, and sales.

Skills

Internet sales experience

CRM proficiency

High-volume lead handling

Phone & email communication

Tools

CRM systems

Job description

Dealership: L0448 BMW of Sherman Oaks BMW Sherman Oaks Hiring: Internet Sales Representative Pay: $46,500.00 - $154,000.00 annually Schedule: 5-day work week with 2 rotating days off Department Hours: Monday-Saturday: 9am-8pm and Sunday: 10am-7pm

Why Join Our Team?

Represent BMW and connect customers with one of the most recognized luxury automotive brands.

Work with a steady flow of online customers and dealership-generated leads.

Join a team focused on responsiveness, customer experience, and results.

Grow your career with one of the largest automotive retailers in North America.

What You'll Do

Respond quickly to internet leads through phone, text, email, and dealership systems.

Engage online customers, answer vehicle questions, and identify their needs before they visit the dealership.

Schedule and confirm showroom appointments while maintaining follow-up with prospective buyers.

Track opportunities by managing assigned leads and customer activity within the dealership CRM.

Partner with the sales team to turn online inquiries into appointments, vehicle demonstrations, and sales.

What You'll Bring

1+ years of previous automotive internet sales, BDC, or sales experience.

Confidence engaging customers digitally and over the phone.

Manage a high volume of leads while staying organized and responsive.

Comfortable using CRM systems, texting platforms, email, and other dealership technology.

Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

The annual California pay range for this position is $46,500.00 - $154,000.00.

This is a performance-driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commissions off Individual Payable Gross, and bonuses based off Individual Units Sold, Manufacturer Approvability.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location.

Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars.

We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).

Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate.

With thousands of vehicles and hundreds of locations, the career possibilities are endless.

Join us as we accelerate towards growth in automotive and beyond!