Internet Sales Manager

Empire Nissan; Ontario (CA); Presencial; USD 70.000 - 110.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Health & Wellness program

Paid vacation and holidays

Community involvement

Resumo da vaga

Empire Nissan in California seeks an experienced Internet Sales Manager to lead the online sales team, forecast demand, and optimize inventory to meet profit goals. You will hire, train and supervise staff, drive fleet and dealer accounts, and collaborate with Finance to close deals.

A strong track record in high-volume automobile sales and excellent communication skills are essential. Ideal candidates will possess leadership capabilities, a customer-focused mindset, and the ability to work in a

Qualificações

• 2+ years of automotive sales management experience.
• Internet sales experience with verifiable proof of meeting sales targets.
• Excellent communication, customer service, and problem-solving skills.
• Strong organization skills, able to multi-task, and manage time to meet deadlines in a fast-paced environment.
• Outgoing personality and willingness to work with the public on a daily basis.
• Proficient with Microsoft Office (Excel and Word).

Responsabilidades

• Meet monthly forecast for Infiniti sales volume and maintain sufficient gross to meet profit objectives.
• Forecast monthly sales expenses with the General Manager.
• Hire, train and monitor team member performance.
• Establish sales quotas and manage overall sales goals.
• Ensure all sales targets are met or exceeded.
• Provide timely and accurate reports on all sales activities as needed.
• Monitor and adjust inventory to optimize customer choice.
• Develop and maintain strong relationships with local businesses and retail customers requiring fleet vehicles.
• Assist in prospecting and qualifying new fleet accounts and retail consumers.
• Build rapport with on-site professionals assisting with Internet Sales.
• Follow up on daily CRM objectives with the current sales staff.
• Assist in closing deals when necessary.
• Ensure Internet Salespeople are informed of new inventory and current advertising efforts, including rebates and incentives.
• Perform other duties as assigned.
• Enhance customer satisfaction during the entire purchase experience.
• Partner with Finance to develop best practices for efficient sales processes.
• Demonstrate company values in all interactions.
• Other duties may be assigned by management.

Conhecimentos

Communication

Customer service

Problem solving

Leadership

Team building

Recruiting

Training

Motivating

Time management

Bilingual

Formação

Post-secondary education preferred

Ferramentas

Microsoft Office (Excel, Word)

ADP Dealer Services

Descrição da vaga

Overview

The Automotive InternetSales Managermust consistently and profitably meet vehicle sales quotas through expert management and leadership of the sales team and by forecasting sales and maintaining proper inventory levels in terms of amount and vehicle types. In addition, theInternet Sales Managerhires, trains, and monitors team member performance; resolves customer complaints; and helps with closings when necessary.The ideal candidate has some post-secondary education (degree, coursework, certification, etc.), at least two years of experience in a large-volume dealership, and some supervisory or management experience. He or she must have a strong business acumen and sales aptitude and a willingness to accept full accountability for sales targets. Excellent communication and interpersonal skills and strong leadership and motivational skills are essential.

In addition to competitive pay, we offer our employees:Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Meet monthly forecast for Infiniti sales volume sustaining sufficient gross to meet profit objectives.
• Meet with the General Manager to forecast monthly sales expenses.
• Hires, trains, and monitors team member performance.
• Establishes sales quotas and manages overall sales goals.
• Ensures all sales targets are met or exceeded.
• Provides timely and accurate reports on all sales activities as needed.
• Monitors and adjusts inventory to optimize customer choice.
• Develop and maintain strong business relationships with local businesses and retail consumers that require commercial fleet vehicles.
• Assist's in prospecting and qualifying new fleet accounts and retail consumers.
• Build rapport with on-site professionals assisting with their Internet Sales.
• Follow up on daily CRM objectives with the current sales staff.
• Assist in closing deals if necessary.
• Ensure Internet Salespeople are informed of all new inventory and current advertising efforts, including rebates and incentives.
• Performs other duties as assigned.
• Enhance customer satisfaction during the entire purchase experience.
• Partner with the Financial Services Department to develop and coordinate best practices for the most efficient and effective sales approach.
• Demonstrate behavior consistent with the Company's Values in all interactions with the customers, co-workers and vendors.
• Others duties may be assigned by management.

Qualifications

• 2 + years of Automotive Sales Management preferred.
• Internet Sales experience with verifiable proof of meeting sales targets.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environmen.t
• Outgoing personality and willing to work with the public on a daily basis.
• Proficient at operation a personal computer including Microsoft Office: Excel and Word.
• ADP Dealer Services Experience a plus.
• Ability to work independently and be self-motivated.
• Strong take charge leadership attitude with a record of team building to include recruiting, training and motivating.
• A complete understanding of all E commence, CRM and consistent follow up regiment.
• Great attitude with high-energy personality.
• Professional appearance and work ethic.
• Ability to work in a process driven environment.
• Bilingual a PLUS!