Internet Sales Manager

L0373 Keyes Lexus; Los Angeles (CA); Vor Ort; USD 134.000 - 279.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision Plans

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Holidays & PTO

Zusammenfassung

Keyes Lexus is seeking an Internet Sales Manager to lead a busy department in a high-volume dealership. You will oversee Internet Sales Consultants, respond to inquiries rapidly, and convert opportunities into appointments or referrals.

The role emphasizes timely communication, precise quote delivery, and performance metrics across contact, show-rate, and outcomes. Ideal candidates have 1–2 years in this role, sharp attention to detail, a sense of urgency, and strong communication through calls,

Qualifikationen

• 1–2 years experience as Internet Sales Manager (REQUIRED).
• Strong attention to detail is essential.
• A sense of urgency and proactive communication are required.
• Excellent communication skills across calls, chat, and email are necessary.
• Acceptable driving record and a valid driver’s license in your state of residence.

Aufgaben

• Manage Internet Sales Consultants and ensure department meets guidelines.
• Answer all calls and chat requests within 10 seconds.
• Respond to email with a phone call within 5 minutes, then price quotes within 10 minutes.
• Convert sales opportunities to appointments or referrals to a Sales Consultant.
• Maintain at least 75% contact rate with leads and a 60% show-rate for appointments.
• Document all customer interactions in LSMS and complete daily tasks.

Kenntnisse

1-2 years experience as Internet Sales

Attention to detail

Sense of urgency

Excellent communication

Valid driver’s license

Jobbeschreibung

Dealership: L0373 Keyes Lexus Keyes Lexus Hiring: Internet Sales Manager Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

Keyes Lexus is looking to add to our team that is growing due to volume. If you have experience as a Internet Sales Manager this is your chance to get in with the #1 automotive group in the US. You will report to the General Sales Manager and the General Manager at the dealership.

What You'll Do

• Manage Internet Sales Consultants and ensure department is meeting established guidelines.
• Answer all incoming calls and chat/call requests within 10 seconds.
• Respond to incoming e-mail with an attempted phone call in 5 minutes or less, followed up with a series of outgoing e-mails that end in a price quote within 10 minutes (measured from time from ISC's auto-response).
• Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant.
• Speak with at least 75% of all assigned leads.
• Set confirmed appointments with at least 60% of the leads you make contact with.
• Maintain a 60% show rate with those appointments.
• Record every contact you have with customers, regardless of source or type, in the LSMS.
• Complete 100% of your daily scheduled contact tasks.
• Other duties as assigned.

What You'll Bring

• 1-2 years experience as Internet Sales Manager (REQUIRED)
• Strong attention to detail
• Sense of urgency
• Excellent communication
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

The California salary pay range for this position is $12,000.00 - $25,000.00 monthly. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commissions off Team Payable Gross, Individual Payable Gross and bonuses based on Team Units Sold and Individual Manufacturer Approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars.

We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).

Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless.

Join us as we accelerate towards growth in automotive and beyond!