Internet Sales Manager

Mac Haik Enterprises; Houston (TX); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive base pay + bonuses

Benefits: health, dental, vision

Paid time off and holidays

Career growth opportunities

Modern workspace

Job summary

Mac Haik Ford is seeking a results-driven Sales Manager to handle incoming internet leads, phone inquiries, and online chats. You will build rapport, schedule appointments, and guide customers through the buying process to achieve high close rates.

Ideal candidates have 3-5+ years in automotive sales, experience in dealership CRM systems, and a customer-first, professional approach. This is a full-time on-site role with opportunities for growth in a supportive team environment.

Qualifications

• 3-5+ years of sales experience in automotive BDC, internet sales, or dealership CRM systems.
• Previous management experience preferred.
• Ability to multitask in a fast-paced environment.
• Understanding of Speed to Lead, appointment setting and show rates, and turning digital traffic into real deals is a MUST.
• Self-motivated, organized, and driven to hit goals.
• Customer-first mindset with a professional, friendly approach.

Responsibilities

• Manage all incoming internet leads, phone inquiries, and online chats.
• Respond quickly and professionally to customers across all digital platforms.
• Build rapport, schedule appointments, and guide customers through the buying process.
• Track lead performance, follow-up processes, and conversion metrics.
• Collaborate with sales managers to ensure smooth handoffs and high close rates.
• Maintain a strong online reputation through review management and customer follow-up.

Skills

Automotive sales

Lead management

Multi-tasking

Customer-focused

Management experience

CRM systems

Job description

At Mac Haik Ford, we take the full-service experience to a whole new level, and that goes beyond just shopping for a new or used vehicle. The team at Mac Haik Ford is proud to be an active member of a thriving, warm, and vibrant community full of adventurous and driven people.

What You'll Do

• Manage all incoming internet leads, phone inquiries, and online chats
• Respond quickly and professionally to customers across all digital platforms
• Build rapport, schedule appointments, and guide customers through the buying process
• Track lead performance, follow-up processes, and conversion metrics
• Collaborate with sales managers to ensure smooth handoffs and high close rates
• Maintain a strong online reputation through review management and customer follow-up

What We're Looking For

• 3-5+ years of sales experience in automotive BDC, internet sales, or dealership CRM systems
• Previous management experience preferred
• Ability to multitask in a fast-paced environment
• Understanding of Speed to Lead (Critical), Appointment setting and show rates, and turning digital traffic into real deals is a MUST.
• Self-motivated, organized, and driven to hit goals
• Customer-first mindset with a professional, friendly approach

What We Offer

• Competitive base pay + performance bonuses (Performance based structure tied to real results
• Health, dental, and vision benefits
• Paid time off and holidays
• Career growth opportunities within a successful dealership
• Supportive team environment and modern workspace

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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