Internet Sales Coordinator | Growth & CRM

Harper Jeep Ram Chrysler Dodge Fiat; United States; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan

Short & Long Term Disability

Employer Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Paid Birthdays

Paid Training

Opportunities for Advancement

Closed Sundays

Healthy Work/Life Balance

Job summary

Harper Jeep Ram Chrysler Dodge Fiat is seeking an Internet Sales Coordinator to join our growing team. The ideal candidate will be a team player with a can-do attitude and excellent communication skills.

Day-to-day tasks include initial communication with clients regarding our product and service offerings. Responsibilities include handling calls, quick responses to inquiries via internet, phone and live chat, presenting product information and financing options, and following up on leads.

Qualifications

• Minimum of one previous role in customer service.
• Must be a collaborative team player with eagerness to improve.
• Must be prompt, courteous and professional.
• Positive, hardworking attitude with strong computer skills.

Responsibilities

• Answer calls and establish follow-ups for sales appointments.
• Respond to internet, phone, and live chat inquiries using email, scripts, and templates.
• Provide initial product information and direct customers to dealership resources.
• Present financing options based on customer needs.
• Follow up with leads not ready to book or who no-show.
• Participate in team/process development and maintain positive relationships across teams.
• Use CRM tracking system daily.

Skills

Customer service experience

Team player

Prompt and courteous demeanor

Positive, hardworking personality

Strong computer skills

Job description

Harper Jeep Ram Chrysler Dodge Fiat is seeking an Internet Sales Coordinator to join our growing team. The ideal candidate will be a team player with a can-do attitude and excellent communication skills.

Day-to-day tasks include initial communication with clients regarding our product and service offerings. Responsibilities include handling calls, quick responses to inquiries via internet, phone and live chat, presenting product information and financing options, and following up on leads.