Internet Sales Coordinator: Growth & Client Impact

Harper Jeep Ram Chrysler Dodge Fiat; Alcoa (TN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan

Short & Long Term Disability

Employer Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Paid Birthdays

Paid Training

Opportunities for Advancement

Closed Sundays

Healthy Work/Life Balance

Job summary

Harper Jeep Ram Chrysler Dodge Fiat in Alcoa, TN, is seeking an Internet Sales Coordinator to join our growing team. The right candidate will be a team player with a can-do attitude and excellent communication skills to handle initial client inquiries about our products and services.

Responsibilities include answering calls and establishing follow-ups with sales appointments, responding quickly to inquiries via email, phone and live chat, providing product information, presenting financing

Qualifications

• Customer service experience required.
• Strong team player with good communication.
• Prompt and courteous demeanor.
• Proficient with computers and CRM systems.
• Ability to follow scripts and templates.

Responsibilities

• Answer customer calls and establish follows-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Provide customers with initial product information and direct them to dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Utilize CRM tracking system daily.

Skills

Customer service experience

Team player

Excellent communication

Eager to improve

Strong computer skills

Job description

Harper Jeep Ram Chrysler Dodge Fiat in Alcoa, TN, is seeking an Internet Sales Coordinator to join our growing team. The right candidate will be a team player with a can-do attitude and excellent communication skills to handle initial client inquiries about our products and services.

Responsibilities include answering calls and establishing follow-ups with sales appointments, responding quickly to inquiries via email, phone and live chat, providing product information, presenting financing