Internet BDC Specialist — Flexible Hours, Top Pay

Cadillac Limited; Town of Smithtown (NY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Aggressive pay plan with base,comm & 1

Quarterly bonuses also available

401k Plan with matched dollars

Health & dental benefits

Paid time-off, holidays, vacation

Job summary

King O'Rourke Auto Group on Smithtown Bypass in Smithtown NY is seeking an Internet BDC representative. No auto sales background required; we train you on the rest. Flexible part-time or full-time positions offered with excellent growth potential.

Ideal candidates have strong computer skills, fast typing, superb communication, and a professional, energetic attitude. They emphasize customer service, phone and listening skills, and follow-up in a fast-paced environment.

Qualifications

• Typing skills required.
• Outstanding communication skills—verbal and written.
• Professional appearance and work ethic.
• Great attitude with a high energy personality.
• Superior customer service skills.
• Remarkable phone and listening skills and follow up.

Responsibilities

• Handle internet, phone, email, end of lease/loan inquiries.
• Make outbound follow-up calls, emails and texts to keep customers engaged and schedule appointments.
• Answer questions in a friendly, professional way.
• Be a problem solver and route calls to the right person on the team.
• Deliver a top-notch customer experience.
• Work closely with BDC Manager and other BDC sales personnel to ensure leads are captured and notes are in CRM.
• Complete daily tasks as assigned.
• Stay informed about new products, features, accessories and their benefits to customers.

Skills

Typing skills

Communication

Customer service

Phone skills

Listening

Job description

King O'Rourke Auto Group on Smithtown Bypass in Smithtown NY is seeking an Internet BDC representative. No auto sales background required; we train you on the rest. Flexible part-time or full-time positions offered with excellent growth potential.

Ideal candidates have strong computer skills, fast typing, superb communication, and a professional, energetic attitude. They emphasize customer service, phone and listening skills, and follow-up in a fast-paced environment.