International Travel Specialist (Passport Agent)

Office of the Secretary of the Interior; Washington (District of Columbia); Remote; USD 85,000 - 111,000; Full time

Job summary

Office of the Secretary of the Interior seeks an International Travel Specialist (Passport Agent) to manage end-to-end passport and visa operations for DOI travelers, ensuring compliance with State Department and government requirements.

The position is located within the DOI, OS, INT, with openings in Washington, DC and Reston, VA. Telework is eligible, and duties include policy interpretation, safeguarding data, and travel documentation management.

Qualifications

• Submit official transcript(s) to support claimed education.
• Unofficial transcripts acceptable, but official transcripts required if selected.
• Foreign education must be evaluated for equivalence.

Responsibilities

• Manage end-to-end official passport and visa operations for DOI travelers, ensuring compliance with State Department, DOI, and foreign government requirements while providing expert guidance and high-quality customer service.
• Interpret, draft, and maintain policy, regulatory guidance, training materials, and correspondence related to international travel documentation; support consistent processing across the Department.
• Coordinate, prepare, and process international travel arrangements, including country clearances, DI-1175 submissions, health/visa requirements, ethics compliance, and travel authorizations in official travel systems.

Job description

International Travel Specialist (Passport Agent)

• Hiring Agency: Office of the Secretary of the Interior

You will serve as an International Travel Specialist (Passport Agent) with the Office of the Secretary of Interior. This vacancy announcement is open to employees within the Department of the Interior (DOI), Office of the Secretary (OS), Office of International Affairs (INT) only.

Key Responsibilities

This position is located within the Department of the Interior (DOI), Office of the Secretary (OS), Assistant Secretary Insular and International Affairs, Deputy Director International Operations, International Relations Branch, in WASHINGTON, DISTRICT OF COLUMBIA and RESTON, VIRGINIA.

At the full performance level (GS-11) the major duties of this position include, but are not limited to the following: Manage end-to-end official passport and visa operations for Department of the Interior (DOI) travelers, ensuring compliance with State Department, DOI, and foreign government requirements while providing expert guidance and high-quality customer service.

Interpret, draft, and maintain policy, regulatory guidance, training materials, and correspondence related to international travel documentation. Support consistent and compliant processing across the Department. Safeguard official passports and sensitive personal data through rigorous accountability systems, accurate record-keeping, database management, and secure document handling.

Coordinate, prepare, and process international travel arrangements, including country clearances, DI-1175 submissions, health/visa requirements, ethics compliance, and travel authorizations/vouchers in official travel systems. Evaluate and enhance travel processes by conducting trend and cost analyses, developing SOPs and job aids, training staff, preparing management reports, and maintaining audit-ready travel documentation.

Salary Range Information (Per Annum): *First time hires to the federal government typically start at the beginning salary in the range for their respective grade level. GS-11: $85,447.00 to $111,087.00 2 positions are located in Washington, DC. 3 positions are located in Reston, VA.

Requirements & Education

You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position.

Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs.

For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications

Which agency is hiring for this position?

This position is with Office of the Secretary of the Interior, Department of the Interior.

What is the salary for this position?

The posted pay range is $85447 - $111087/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-01.

How many openings are available?

There are 5 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.