International Services Advisor

Indiana University; Indianapolis (IN); On-site; USD 49,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Health savings account (HSA)

Flexible spending accounts

Life insurance

Disability insurance

Retirement plan

Tuition subsidy

Paid holidays

Paid time off

Employee assistance program (EAP)

Volunteer time off

Job summary

Indiana University Indianapolis seeks an International Services Advisor (DSO) to interpret complex U.S. immigration laws and advise international students, scholars, and staff. The role ensures compliance, develops staff expertise, and reports to DHS as required.

The position acts as a liaison to local and state agencies and supports IU policies for international populations. The role requires a Bachelor's degree (Master's preferred) and at least 2 years of international advising experience,

Qualifications

• Bachelor's degree required (prefer related field)
• Master's degree preferred
• 2 years of international advising/service experience required
• Excellent communication and professionalism are essential

Responsibilities

• Interpret complex U.S. immigration laws and advise students, scholars, and staff
• Develop and maintain expertise on regulations governing international students
• Plan and evaluate programming educating on current U.S. regulations
• Ensure timely reporting to DHS and accurate adjudication of immigration documents
• Serve as liaison to local/state government agencies on international student issues

Skills

Proficient communication

Professionalism

Time management

Quality orientation

Flexibility

Area knowledge

Thoroughness

Accuracy under pressure

Education

Bachelor's degree (related field preferred)

Master's degree

Job description

Department INTERNATIONAL AFFAIRS (IN-INTP-IUINA)

Job Summary: The International Services Advisor serves as a Designated School Official (DSO) authorized by the Department of Homeland Security. This role interprets complex U.S. immigration laws, regulations, policies, and procedures as applied to individual international students at Indiana University (IU) Indianapolis.

Department-Specific Responsibilities

• Ensures the university complies with federal monitoring and reporting requirements.
• Actively participates in the development, maintenance, and growth of staff expertise in the laws and regulations governing international students and in promulgating IU policies and procedures that ensure ongoing compliance.
• Serves as an immigration expert to other IU Indianapolis departments.

General Responsibilities

• Interprets complex U.S. immigration laws, regulations, policies and procedures and exercises professional judgment to advise and counsel IU Indianapolis's international students, scholars and/or staff on all aspects of their stay in the United States and at the university.
• Develops and maintains personal and office staff expertise with U.S. laws and regulations governing international students, scholars and/or staff.
• Plans, develops, schedules, conducts and evaluates programming designed to educate international students, scholars and/or staff and other IU Indianapolis departments on current U.S. regulations governing international students, scholars, and/or staff.
• Ensures the required information is reported to the U.S. Department of Homeland Security in a timely manner and that necessary immigration documentation needed to maintain legal status of international students, scholars and/or staff is adjudicated accurately and effectively.
• Serves as liaison to local or state government agencies regarding issues related to international students, scholars and/or staff.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

Education

• Required: Bachelor's degree (preferably in a related field)
• Preferred: Master's degree

Work Experience

• Required: 2 years of international advising/service experience

Skills

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast-paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Indianapolis, Indiana

Advertised Salary

$48,500.00 - 50,000.00 per year

Benefits Overview

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Legal, Safety, & Protection

Job Family: Legal Compliance

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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