Part-Time Admissions Services Representative

Indiana University Bloomington; Bloomington (IN); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Medical and dental insurance

Health savings account

Flexible spending accounts

Life insurance

Retirement plan

Tuition subsidy

Paid holidays

Paid time off

Employee assistance program

Job summary

Indiana University Bloomington is seeking a part-time agent for the Ferguson International Center. The role handles inquiries about International Admissions, serves as a contact via phone and email, and assists in scheduling meetings for international student applicants.

The position emphasizes professionalism, strong communication, and high quality service. Ideal candidates have a high school diploma, some office experience, and the ability to work in a fast-paced environment.

Qualifications

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.

Responsibilities

• Responds to inquiries from students regarding International Admissions.
• Acts as contact via phone and email on admissions process and status of applications.
• Assists in scheduling meetings with admissions staff for international student applicants.
• Determines release of information under policies as needed.
• Maintains knowledge of international education systems.

Skills

Proficient communication

Professionalism

Time management

Quality focus

Flexibility

Thoroughness

Education

High school diploma or equivalent

Tools

None

Job description

INTERNATIONAL ADMISSIONS (BL-INTP-IUBLA)

About the Office of the Vice President for International Affairs (IU Global)

The Vice President for International Affairs and the teams of staff in OVPIA's offices are the stewards of international activity across all campuses of Indiana University (IU). We provide strategic leadership and advocacy for all international programs and projects and coordinate the resources necessary to sustain their growth. Our goal is to enable as many students, faculty, and staff as possible to pursue international and intercultural knowledge and experiences and to become engaged global citizens. OVPIA provides leadership and support for IU's international efforts.

Within IU Global, the Office of International Services (OIS) is dedicated to helping international students and scholars achieve their goals. Our staff recruit, admit, and enroll international students from all over the world. We provide social and cultural programming and visa- and immigration-related advising among other assistance to all international students and scholars. Join our nationally recognized team and help us serve the amazing and broad-ranging international population at IU.

Department Specific Responsibilities

• Responds to a broad range of inquiries from students regarding International Admissions.
• Serves as a point of contact via phone and email inquiries on admissions process and status of applications for international applicants and other clients with requests for services and information related to international admissions and OIS procedures.
• Assists in scheduling meetings with admissions staff for international student applicants.
• May respond to requests for information; determines appropriateness of release of information under established university and federal policies; transmits information, if appropriate.
• Maintains a working knowledge of international education systems.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

• Some office-related experience

Preferred

• 1 year of office or related experience in a university setting
• Experience handling complex customer service situations

Skills

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. Occasional domestic travel is required. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

Ferguson International Center

$15.00 per hour

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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