International Programs Operations Manager

Intraxx Corporation; California (MO); On-site; USD 60,000 - 63,000; Full time

Job summary

Intrax sponsors international educators to come to the US to teach and share their culture with American students and learn new methodologies to bring back to their home countries. The Education Program Coordinator will provide host schools and teachers with professional guidance and support, thorough vetting, and programming excellence in compliance with J-1 regulations.

The position is non-exempt, full-time, and reports to the Associate Director of Operations.

Qualifications

• Bachelor's degree or higher in international studies, business, or communications.
• At least two years of professional experience in customer service, administration, international relations, or related field.
• Experience using databases.
• Familiarity with MS Office and Google G Suite tools.
• Experience working with non-native English speakers.
• Proven experience in problem solving.

Responsibilities

• Coordinate and support J-1 Teacher program stakeholders.
• Screen, review, and process J-1 Teachers' visa-related documentation.
• Conduct host school screenings and verify compliance with eligibility requirements.
• Conduct webcam screening interviews with Teacher Program candidates as needed.
• Communicate with US Host school staff about the J-1 Teachers' programs.
• Provide strong on-program support to assigned J-1 teachers and host schools.
• Create and maintain accurate database records.
• Participate in rotating administrative responsibilities to support departmental operations.
• Other duties as assigned.

Skills

Problem solving

Communication

Attention to detail

Data management

Time management

Customer service

Intercultural competence

Education

Bachelor's degree or higher

Tools

MS Office

Google G Suite

CRM software (HubSpot, Salesforce)

Job description

Intrax sponsors international educators to come to the US to teach and share their culture with American students and learn new methodologies to bring back to their home countries. The Education Program Coordinator will provide host schools and teachers with professional guidance and support, thorough vetting, and programming excellence in compliance with J-1 regulations.

The position is non-exempt, full-time, and reports to the Associate Director of Operations.