Global Programs Operations Associate

IREX; Washington, Northern (District of Columbia, KY); Hybrid; USD 50,000 - 62,000; Full time

Job summary

IREX is seeking multiple Program Associate candidates to support donor funded programs in the United States. The role focuses on program operations, participant and partner engagement, communications, data management, and administrative processes to ensure smooth delivery.

The position offers a competitive hourly range and requires the ability to work evenings and weekends during peak periods. The ideal candidate will have at least two years of relevant experience, strong organizational and

Qualifications

• 2+ years of relevant experience in universities, non-profits, or organizations managing international development programs.
• Strong interpersonal skills with the ability to work effectively within teams toward shared goals and to manage difficult situations with tact and diplomacy.
• Experience working on education solutions, workforce readiness and entrepreneurship, leadership development, and online safety programs is a plus but not required.
• Experience studying, working, or living abroad is a plus, but not required.
• You must have unrestricted authorization to work in the United States.

Responsibilities

• Provide day-to-day administrative and logistical support for program activities, including travel coordination, event logistics, program platforms and systems, records management, research, and other duties.
• Support participant and partner recruitment, application review, intake, orientation, outreach, and follow-up; manage program inboxes and communicate clearly with stakeholders about requirements and timelines.
• Collect, track, review, and maintain participant, partner, project, procurement, and financial records using SharePoint, Excel, and Salesforce, ensuring accuracy and timeliness.
• Draft and edit reports, presentations, newsletters, stakeholder correspondence, success stories, and internal/external materials; assist events and communications teams for virtual and in-person activities.
• Assist with payment requests, participant and partner grants and stipends, procurement, subaward administration, budget processes, and expense reconciliation.
• Proactively communicate progress, challenges, and development interests; contribute ideas to support team decisions and improve internal processes.
• Support new business efforts, proposal writing, troubleshooting, and process improvements.

Skills

Time management

Communication

Teamwork

English proficiency

Microsoft Office

SharePoint

Salesforce

Canva

Data management

Availability evenings/weekends

Tools

Excel

PowerPoint

Word

SharePoint

Teams

OneNote

Canva

Adobe Photoshop

Salesforce

Alchemer

Canvas LMS

Job description

IREX is seeking multiple Program Associate candidates to support donor funded programs in the United States. The role focuses on program operations, participant and partner engagement, communications, data management, and administrative processes to ensure smooth delivery.

The position offers a competitive hourly range and requires the ability to work evenings and weekends during peak periods. The ideal candidate will have at least two years of relevant experience, strong organizational and