International Marketing Fan Engagement Manager

Elevate; Santa Clara (CA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, Short‑/

Long‑/Short‑Term Disability Insurance

401k Employer Match

14 Paid Holidays

Unlimited PTO

Paid Parental Leave

Job summary

Elevate, a global sports and entertainment agency, seeks an International Marketing Fan Engagement Manager to grow the 49ers' global fan base through international chapters and world-class fan experiences.

You will lead multi-market fan communities, manage international events from concept to post-event analysis, collaborate with market teams and vendors, and align fans with the 49ers brand across key markets.

Qualifications

• 5+ years of experience in fan engagement, event management, experiential marketing, international marketing, sports, or entertainment.
• Proven ability to manage multiple concurrent events and lead on-site execution in fast-paced environments.
• Strong communication, relationship-building, client service, and problem-solving skills across cultures and stakeholders.

Responsibilities

• Lead the growth and development of 49ers Fan Chapters globally and strengthen fan communities in international markets.
• Serve as the primary liaison for global fan relations with fan chapter presidents and international fans.
• Develop and execute innovative fan engagement programs with international market teams to grow the global fan base.
• Lead planning and execution of international fan events from concept to completion, including timelines and vendor management.
• Coordinate across internal stakeholders, market partners, and external partners to ensure seamless event execution.
• Manage on-site event operations, load-in/out, guest experience, and post-event reconciliation.
• Track attendance and engagement metrics to identify opportunities for future improvement.

Skills

Fan engagement

Event management

Experiential marketing

International marketing

Sports

Entertainment

Wrike

Asana

Trello

Microsoft Office Suite

Tools

Wrike

Asana

Trello

Microsoft Office Suite

Job description

About Elevate

Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.

What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.

Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.

Position Overview: International Marketing Fan Engagement Manager

The International Marketing Fan Engagement Manager will play a key role in growing the San Francisco 49ers global fan base through the development of international fan communities and the planning and execution of world‑class fan experiences. This position will lead the growth and engagement of 49ers Fan Chapters globally, serve as a primary relationship manager for international fans and fan leaders, and oversee the planning and execution of fan events and activations across priority international markets. The ideal candidate will have extensive event management experience, strong relationship‑building skills, and the ability to manage complex events and multiple stakeholders from initial planning through on‑site execution and post‑event evaluation.

Ability to work a flexible schedule, including evenings, weekends, 49ers home games and international events as needed, while maintaining a regular Monday through Friday office schedule in Santa Clara, CA.

What You’ll Do

• Lead the growth and development of 49ers Fan Chapters globally, identifying opportunities to establish new chapters while strengthening, supporting, and expanding existing fan communities in international markets
• Serve as the primary liaison for global fan relations, developing strong relationships with Fan Chapter presidents, fan leaders, and international fans while creating meaningful opportunities for them to engage with the 49ers brand
• Develop and execute innovative fan engagement programs in collaboration with international market teams that strengthen fan affinity, grow the global fan base, and enhance the 49ers presence in priority international markets
• Lead the planning and execution of international fan events and activations from concept through completion, including event timelines, run‑of‑show development, venue coordination, floor plans, catering and service requirements, vendor management, staffing, transportation/logistics, and other operational needs
• Serve as a primary point of contact for international events, coordinating across internal stakeholders, market partners, agencies, venues, vendors, and other external partners to ensure seamless execution and alignment with 49ers international objectives
• Oversee on‑site event operations, including load‑in, event execution, guest and fan experience, troubleshooting, and load‑out/strike. Manage multiple events and activations concurrently while maintaining a high standard of execution
• Manage event budgets and evaluate fan engagement programs and activations, tracking expenses and completing post‑event reconciliation while measuring attendance, engagement, fan growth, and other key performance indicators to identify opportunities for future improvement

Who You Are

• 5+ years of experience in fan engagement, event management, experiential marketing, international marketing, sports, entertainment, or a related field, including substantial experience planning and executing complex, multi‑stakeholder events and activations from concept through post‑event reconciliation
• Proven ability to manage multiple concurrent events, develop detailed timelines and operational plans, coordinate venues and vendors, and lead on‑site execution in fast‑paced environments
• Exceptional communication, relationship‑building, client service, and problem‑solving skills, with the ability to build trust across fan communities, internal teams, international market teams, agencies, vendors, and external partners
• Strong project management and organizational skills, with the ability to prioritize multiple initiatives and collaborate cross‑functionally in a fast‑paced, dynamic environment
• Strong analytical skills with the ability to track engagement metrics, evaluate performance, develop reports, and use insights to optimize future programs
• Excellent verbal and written communication skills, with the ability to communicate effectively across cultures and levels of an organization
• Creative, solutions‑oriented mindset with strong attention to detail, sound judgment, and discretion in handling confidential information
• Proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word
• Experience with event management, booking, diagramming, or related event operations software preferred
• Experience with project management tools (e.g., Wrike, Asana, Trello) preferred
• Familiarity with social media platforms and digital content management tools
• Fluency in English is required

What Makes You Stand Out

• Fluency in one or more of the following additional languages is preferred: Spanish, Mandarin Chinese, Japanese, Portuguese, French, German, Arabic, Tagalog, Korean or Hindi
• Experience working in sports, entertainment, international marketing, fan development, or community‑building environments preferred

Compensation & Benefits Details

• Compensation: $90,000 – $100,000 annual base salary
• Employment Type: Full-Time, Exempt
• Medical, Dental, Vision, Life, Short‑Term & Long‑Term Disability Insurance, FSA, HSA and more
• 401k Employer Match (after meeting eligibility requirements)
• 14 Paid Holidays
• Unlimited PTO
• Paid Parental Leave

Physical Demands

• The employee will be in a typical indoor/outdoor work environment and may be exposed to outdoor weather conditions while supporting events and activations
• The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk, and lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus

Travel

• Domestic and international travel, including overnight stays, is expected for this position

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, any collective bargaining agreements, and business or organizational needs.

The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at [e-mail].

We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.