International Flight Planner

Flexjet LLC; Cleveland, Northern (OH, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Flexjet LLC is seeking an International Ops – Tactical International Planner to support the International Trip Planning (ITP) Team. The role focuses on completing all international trips within 24 hours of departure, filing legal flight plans, and coordinating with foreign handling agencies and U.S.

customs clearances. Based in the United States (Cleveland area), the candidate should have an AA or equivalent, 1–3 years in aviation/logistics, and proficiency in English with strong communication

Qualifications

• Associate degree (A.A.) from a 2-year college or technical school; 1–3 years in aviation/logistics preferred.
• Flight training and/or dispatch license highly preferred.

Responsibilities

• Oversee same-day and next-day international flights from the US base.
• File customs paperwork and manage clearances; coordinate handling requests.
• Prepare and file safe, legal flight plans and amend as required.
• Build and distribute international paperwork packets to flight crews.
• Perform flight following; inform CBP and international handlers of arrivals.
• Respond quickly to time-sensitive operational issues; document actions.

Skills

International ops

Aviation regs

Customs knowledge

Flight planning

Communication

Organizational skills

Analytical skills

MS Office

English proficiency

Teamwork

Education

Associate degree (A.A.)

Dispatch license preferred

Tools

Aviation planning software

Flight tracking systems

MS Office

Job description

Position Summary

International Ops – Tactical International Planner works within the International Trip Planning (ITP) Team. This role focuses on completing all international trips operating within 24 hours of departure. The Tactical International Planner will file legal flight plans, coordinate trip details with foreign handling agencies, arrange US customs clearances, among other duties. They will utilize all available resources to fulfil his or her duties and be able to communicate effectively with various groups within Flexjet, as well as external groups, vendors, and agencies.

Duties & Responsibilities

• United States based role supporting primarily Flexjet US.
• Oversee execution of all same-day and next-day international flights
• File required customs paperwork based on applicable flight rules; update/cancel clearances as necessary
• Prepare and file safe, legal flight plans and amend as required; cancel unused flight plans to maintain efficiency and accuracy
• Build and distribute international paperwork packets to flight crews
• Initiate handling requests for all international locations and manage subsequent updates as needed
• Perform flight following duties:
  • Keep U.S. Customs and Border Protection (CBP) and international handlers informed of arrival times
  • Update previously initiated items from the Strategic Team, including:
    • Customs clearances, handling requests, permits, and slot reservations
  • Respond swiftly to time-sensitive operational issues, delivering prompt and effective solutions
  • Maintain record of completed work and update internal resources / documents as appropriate
  • Report non-compliance observations for any potential safety, security, or quality issues
  • Make rapid decisions concerning safety, regulations, and capability of operations

Education & Experience

• Associate degree (A.A.) or equivalent from a 2‑year college or technical school; 1‑3 years of related experience preferably in an aviation/logistics environment; or equivalent combination of education and experience is preferred
• Flight training and/or dispatch license highly preferred

Required Skills & Qualifications

• Familiarity with core job competencies including, but not limited to, international operations, aviation regulations, customs/immigration requirements and regulations, airport access coordination, handling services, weather trends, and ATC flow is preferred.
• Thorough understanding of aircraft capabilities and factors that impact flight operations including, but not limited to, weather, weight and balance, aircraft operating weights, and runway characteristics
• Knowledge of FARs regarding Part 91, 135, or 121 airline operations
• Firm knowledge and able to explain aviation‑related charts, diagrams, and publications related to flight operations
• Able to work in a fast‑paced, team‑oriented environment.
• Strong communication (written and oral) skills with the ability to self‑motivate, handle multiple tasks, meet established targets, and liaise effectively with clients, authorities, and internal teams.
• Strong organizational skills and analytical skills, with the ability to manage complex flight itineraries and documentation.
• Strong ability to troubleshoot and resolve issues quickly and efficiently, particularly in high‑pressure situations.
• Proficient in aviation‑specific planning software and tools as well as Microsoft Office applications.
• Proficiency in English is required.
• Flight training experience preferred, but not required

Schedule

• Front half / back half schedule
• Early morning to evening shifts.
• Ability and willingness to work nights, weekends, and holidays as required.

Physical Demands

This job requires regular communication and the ability to assess conditions visually and aurally. Physical demands include prolonged sitting, typing, and use of office equipment, as well as occasional walking, carrying, reaching, standing, and stooping.