International Enrollment & Outreach Coordinator

Arizona State University; Tempe (AZ); On-site; USD 50,000 - 65,000; Full time

Job summary

Arizona State University is seeking an Enrollment Coordinator in Global Launch to convert prospective student interest into enrollment through timely outreach, disciplined pipeline management, and cross-team collaboration.

The role requires proactive outreach, strong organizational and cross-cultural communication skills, and experience with CRM systems. It may include representing Global Launch at virtual and in-person recruitment events domestically and internationally.

Qualifications

• Bachelor's degree or equivalent with 3 years of related experience or training.
• Experience in student recruitment, admissions, enrollment management, sales, or customer engagement.
• Experience using CRM or SIS (e.g., Salesforce) to manage prospects and document activity.
• Ability to interpret recruitment/enrollment data to improve outreach or conversion.
• Experience supervising or coordinating student employees, ambassadors, or outreach staff.
• Familiarity with international student recruitment or English language programs.

Responsibilities

• Manage an assigned recruitment pipeline from inquiry through enrollment with timely, personalized follow-ups.
• Conduct proactive outreach via email, phone, messaging platforms, virtual appointments, and information sessions.
• Re-engage inactive or stalled prospects and address barriers to progression.
• Use CRM systems to maintain accurate prospect records and monitor stage progression.
• Monitor funnel data to identify bottlenecks and opportunities to improve enrollment outcomes.
• Coordinate with Global Recruitment, Marketing/Communications, and Admissions for a consistent student experience.
• Use admissions reports to prioritize outreach and adjust recruitment strategies.

Skills

Prospect outreach

Pipeline management

CRM experience

Communication skills

Cross-cultural communication

Recruitment operations

Data analysis

Education

Bachelor's degree

Tools

Salesforce

Google Workspace

Airtable

Job description

Arizona State University is seeking an Enrollment Coordinator in Global Launch to convert prospective student interest into enrollment through timely outreach, disciplined pipeline management, and cross-team collaboration.

The role requires proactive outreach, strong organizational and cross-cultural communication skills, and experience with CRM systems. It may include representing Global Launch at virtual and in-person recruitment events domestically and internationally.