International Admissions Assistant (Student)

American University; Washington, Northern (District of Columbia, KY); Hybrid; USD 25,000 - 26,000; Part time

Job summary

American University’s International Admissions department seeks a part-time student worker to handle high-volume email inquiries using FAQ templates and to assist with verifying applicant data and document authenticity. The role supports the admissions team, working up to 20 hours per week, and offers exposure to international education processes.

Ideal candidates will exhibit attention to detail, strong English communication, and ability to balance multiple tasks in a fast-paced environment

Qualifications

• Careful attention to detail, ability to multi-task and work independently as part of a team of student workers, excellent time management, critical thinking, organizational, administrative, and written communications skills in English.

Responsibilities

• Responding accurately and promptly to high volumes of email inquiries using predetermined FAQ templates.
• Analyzing data to determine if applicants meet International Admissions’ application requirements.
• Reviewing certain documents submitted by students/counselors to ensure accuracy and authenticity.
• Special projects as assigned.
• Other duties as assigned.

Skills

Attention to detail

Multi-tasking

Time management

Written communications

Organizational skills

Administrative support

English proficiency

Job description

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. This position is available only to enrolled American University students. Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.

Department

International Admissions

Time Type

Part time

FLSA Status

Non-Exempt

Job Description

Summary: Duties include responding accurately and promptly to high volumes of email inquiries using predetermined FAQ templates, analyzing data to determine if applicants meet International Admissions’ application requirements, reviewing certain documents submitted by students/counselors to ensure accuracy and authenticity, and special projects as assigned.

Essential Functions

• Responding accurately and promptly to high volumes of email inquiries using predetermined FAQ templates.
• Analyzing data to determine if applicants meet International Admissions’ application requirements.
• Reviewing certain documents submitted by students/counselors to ensure accuracy and authenticity.
• Special projects as assigned.
• Other duties as assigned.

Position Type/Expected Hours of Work

Part-time. 20 hours per week.

Salary Range

$18.40 - $19.00 per hour.

Required Education and Experience

Careful attention to detail, ability to multi-task and work independently as part of a team of student workers, excellent time management, critical thinking, organizational, administrative, and written communications skills in English.

Preferred Education and Experience

An interest in learning more about international education and admissions is recommended. Two years of availability is preferred.

Additional Eligibility Qualifications

The work is varied, fast paced, and challenging, but fun too! Other Details This position is available only to enrolled American University students. Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. American University is an E-Verify employer. Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Contact Us

email [e-mail].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.