Internal Systems Product Owner & BA — Shape Core Ops

Clark Associates; Lancaster (Lancaster County); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Clark Foodservice Inc. is seeking a Business Analyst/Product Owner to bridge business needs and our development team. The role focuses on enhancing an internal system used by most employees to manage purchasing, billing, accounts payable, warehouse operations and core processes.

You will prioritize enhancements and drive agile delivery with stakeholders across departments. The position offers an opportunity to shape a critical internal system, collaborate with cross-functional teams, and

Qualifications

• Experience collaborating with business users and development teams.
• Proven backlog management experience.
• Familiarity with agile ceremonies (sprint planning, stand-ups, retrospectives).
• Ability to lead requirement gathering and stakeholder meetings.
• Strong change management and communication skills.

Responsibilities

• Collaborate with business users and development teams
• Create and manage the backlog of work tickets for the internal software system
• Participate in agile activities – including sprint planning, daily stand-ups, and retrospectives
• Lead requirement-gathering sessions and stakeholder meetings
• Develop and facilitate alternative workflow solutions
• Manage change requests for internal development teams
• Serve as the primary point of contact for user issues or requests with the software
• Work with the development team to ensure quality and adherence to acceptance criteria
• Other supplemental projects assigned by management

Skills

Agile methodology

Backlog management

Sprint planning

Job description

Job Summary

Are you interested in working for a quickly growing company that prioritizes continuous improvement? We are seeking a Business Analyst/Product Owner to serve as the bridge between internal users and our development team, translating business needs into software solutions that serve the organization.

The primary responsibility in this role is the enhancement of an internal application used by approximately 80% of the company’s employees that manages purchasing, billing, accounts payable, warehouse operations, and other core business processes. You'll partner with our dedicated development team and stakeholders across multiple departments to identify opportunities for improvement, prioritize enhancements, and help shape the future of a system that is critical to our day-to-day operations.

Responsibilities

• Collaborate with business users and development teams
• Create and manage the backlog of work tickets for our primary internal software system
• Participate in agile activities – including sprint planning, daily stand-ups, and retrospectives
• Lead requirement-gathering sessions and stakeholder meetings
• Develop and facilitate alternative workflow solutions
• Manage change requests for internal development teams
• Serve as the primary point of contact for user issues or requests with the software
• Work with the development team to ensure quality and adherence to acceptance criteria
• Other supplemental projects assigned by management