Business Systems Analyst - Shape Processes & System Rollouts

Tract Capital Management, LP; Denver (CO); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K program

Paid holidays

Unlimited PTO

Job summary

Tract Capital is seeking a Business Systems Analyst to partner with Sales, Operations, and Finance, shaping the systems that support growth. You’ll translate business needs into requirements, configure workflows, and guide changes from planning through adoption.

This role emphasizes process design over pure data analysis, with responsibilities including documenting processes, coordinating testing, and delivering training to ensure successful roll-out across teams.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• 3+ years of business analyst or business systems analyst experience implementing process or system changes.
• Experience taking process or system changes from requirements through testing, rollout, and user adoption.
• Experience writing requirements or acceptance criteria that were used to build and test a solution.
• Experience with ERP or CRM platforms (NetSuite preferred; Salesforce a plus).
• Strong skills in process mapping, workflow documentation, and testing coordination.
• Excellent communication, facilitation, and problem-solving abilities.
• Confidence working across Finance, Sales, Operations, and technology teams.

Responsibilities

• Partner with Sales, Operations, and Finance to understand goals, workflows, and challenges, and define the problem before proposing a solution.
• Translate findings into clear requirements, business rules, acceptance criteria, and actionable solutions.
• Document current and future processes, including handoffs, controls, and approvals.
• Configure system elements (workflows, approval logic, data fields, forms) or coordinate with technical teams when development is required.
• Plan and coordinate testing, including test scenarios and user acceptance testing, and ensure changes meet business needs before go-live.
• Plan rollout and follow through after launch, tracking open issues, decisions, and dependencies until they are resolved. Create reference materials and deliver live or recorded training sessions to support adoption.
• Monitor support requests to identify recurring issues and opportunities for improvement.
• Maintain clean system rules, data structures, and permissions to support stability and scalability.

Skills

Process mapping

Workflow documentation

Testing coordination

Requirements writing

Communication

Facilitation

Problem-solving

Cross-functional collaboration

Decision making

Education

Bachelor’s degree in Business, Computer Information Systems, or equivalent experience

Tools

NetSuite

Salesforce

Job description

Tract Capital is seeking a Business Systems Analyst to partner with Sales, Operations, and Finance, shaping the systems that support growth. You’ll translate business needs into requirements, configure workflows, and guide changes from planning through adoption.

This role emphasizes process design over pure data analysis, with responsibilities including documenting processes, coordinating testing, and delivering training to ensure successful roll-out across teams.