Strategic Business Systems Analyst: Shape Software Roadmaps

Amazon Web Services (AWS); Greencastle (Franklin County); On-site; USD 139,000 - 208,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

re:Cycle Reverse Logistics LLC is seeking a senior Business System Analyst to bridge the gap between the Product Owner and product management, turning strategic roadmap items into deeply researched epics, stories, and requirements for our software platforms. You will shape the three-year roadmap with customer-validated insights and influence decisions across multiple business units.

You will validate requirements with stakeholders, oversee acceptance testing, and help determine which features

Qualifications

• Experience writing business requirements documents, functional specifications, and use cases.
• 10+ years of experience in systems analysis, product management, and/or requirements engineering in a software environment.
• Bachelor's degree in computer science, information systems, business administration, or related, or 4+ years experience in lieu of a degree.

Responsibilities

• Translating high-level problem statements from the strategic roadmap into comprehensive epics, user stories, and functional requirements documents.
• Developing and maintaining business and customer profiles — user personas, stakeholder maps, and needs analyses — to establish a data-driven understanding of who we are building software for.
• Conducting stakeholder interviews and user research across multiple business units to validate requirements, surface unmet needs, and inform prioritization.
• Advising leadership on which features should scale to support multiple business needs versus fit-for-purpose solutions for specific initiatives.
• Conducting regular reviews with product managers to ensure new features satisfy requirements, and performing acceptance testing to validate minimum requirements are met.
• Supporting post-launch information gathering to gauge feature success and providing data-driven recommendations on additional investment or programmatic interventions.
• Defining and tracking success metrics for new software features, and using quantitative and qualitative data to prove product viability.
• Contributing to strategic OP planning and three-year roadmap development with customer-validated insights.

Skills

BRD & requirements

Stakeholder interviews

Data-driven analysis

Roadmap planning

Product management

Education

Bachelor's degree in CS/IS/BA

4+ years experience in lieu of degree

Job description

re:Cycle Reverse Logistics LLC is seeking a senior Business System Analyst to bridge the gap between the Product Owner and product management, turning strategic roadmap items into deeply researched epics, stories, and requirements for our software platforms. You will shape the three-year roadmap with customer-validated insights and influence decisions across multiple business units.

You will validate requirements with stakeholders, oversee acceptance testing, and help determine which features