Internal Systems Business Analyst and Product Owner

Clark Associates, Inc.; Lancaster (Lancaster County); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

Bonus Opportunities

Job summary

Clark Associates, Inc. is seeking a Business Analyst/Product Owner to bridge internal users and the development team, translating business needs into software solutions that support the organization.

The role focuses on enhancing an internal application used by approximately 80% of the company’s employees, spanning purchasing, billing, accounts payable, warehouse operations, and other core business processes.

Qualifications

• Experience in product management or software development preferred.
• PowerBI experience is a plus but not required.
• No degree required; relevant skills & experience prioritized.

Responsibilities

• Collaborate with business users and development teams.
• Create and manage the backlog of work tickets for the internal software system.
• Participate in agile activities – sprint planning, daily stand-ups, retrospectives.
• Lead requirement-gathering sessions and stakeholder meetings.
• Develop and facilitate alternative workflow solutions.
• Manage change requests for internal development teams.
• Serve as the primary contact for user issues or requests with the software.
• Ensure quality and adherence to acceptance criteria with the development team.
• Assist with supplemental projects as assigned by management.

Skills

Effective Communicator

Problem-solver

Independent worker

Organizational skills

Multitasking

Team adaptability

PowerBI

Tools

PowerBI

Job description

Job Summary

Are you interested in working for a quickly growing company that prioritizes continuous improvement? We are seeking a Business Analyst/Product Owner to serve as the bridge between internal users and our development team, translating business needs into software solutions that serve the organization.

Job Summary

Are you interested in working for a quickly growing company that prioritizes continuous improvement? We are seeking a Business Analyst/Product Owner to serve as the bridge between internal users and our development team, translating business needs into software solutions that serve the organization.
The primary responsibility in this role is the enhancement of an internal application used by approximately 80% of the company’s employees that manages purchasing, billing, accounts payable, warehouse operations, and other core business processes. You'll partner with our dedicated development team and stakeholders across multiple departments to identify opportunities for improvement, prioritize enhancements, and help shape the future of a system that is critical to our day‑to‑day operations.

Responsibilities

• Collaborate with business users and development teams
• Create and manage the backlog of work tickets for our primary internal software system
• Participate in agile activities – including sprint planning, daily stand-ups, and retrospectives
• Lead requirement‑gathering sessions and stakeholder meetings
• Develop and facilitate alternative workflow solutions
• Manage change requests for internal development teams
• Serve as the primary point of contact for user issues or requests with the software
• Work with the development team to ensure quality and adherence to acceptance criteria
• Other supplemental projects assigned by management

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Experience

• Experience in product management or software development preferred
• Experience with PowerBI is a plus but not expected

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Effective Communicator – both written and verbal
• Problem‑solver who is willing to think outside the box and question the status quo
• Ability to work independently
• Strong organizational and analytical skills
• Ability to manage multiple priorities in a fast‑paced environment
• Flexibility in working with many different types of teams

Company Overview

One of Clark’s specialty channels focusing on large equipment contract work, day‑to‑day resupply needs, foodservice design, and turnkey construction services.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance

Available at HQ Locations Only

• On‑Site Fitness Centers
• Dog‑friendly Offices