Internal Systems Business Analyst and Product Owner

Clark Associates, Inc.; Lancaster (Lancaster County); On-site; USD 80,000 - 120,000; Full time

Job summary

Clark Associates, Inc. in Lancaster, PA is seeking a Business Analyst/Product Owner to bridge between internal users and our development team, translating business needs into software solutions that support purchasing, billing, accounts payable, and warehouse operations.

You will partner with stakeholders across departments to identify improvement opportunities, manage the backlog, lead requirement-gathering sessions, and guide the team through agile ceremonies to deliver high-quality software.

Qualifications

• Experience translating business needs into software solutions.
• Experience with agile/scrum and backlog management.
• Ability to collaborate with multiple stakeholders across departments.

Responsibilities

• Collaborate with business users and development teams.
• Create and manage the backlog of work tickets for the internal software system.
• Participate in agile activities – sprint planning, daily stand-ups, retrospectives.
• Lead requirement-gathering sessions and stakeholder meetings.
• Develop and facilitate alternative workflow solutions.
• Manage change requests for internal development teams.
• Serve as primary contact for user issues or requests with the software.
• Work with the development team to ensure quality and acceptance criteria.

Job description

Job Summary

Are you interested in working for a quickly growing company that prioritizes continuous improvement? We are seeking a Business Analyst/Product Owner to serve as the bridge between internal users and our development team, translating business needs into software solutions that serve the organization.

The primary responsibility in this role is the enhancement of an internal application used by approximately 80% of the company’s employees that manages purchasing, billing, accounts payable, warehouse operations, and other core business processes. You'll partner with our dedicated development team and stakeholders across multiple departments to identify opportunities for improvement, prioritize enhancements, and help shape the future of a system that is critical to our day-to-day operations.

Responsibilities

• Collaborate with business users and development teams
• Create and manage the backlog of work tickets for our primary internal software system
• Participate in agile activities – including sprint planning, daily stand-ups, and retrospectives
• Lead requirement-gathering sessions and stakeholder meetings
• Develop and facilitate alternative workflow solutions
• Manage change requests for internal development teams
• Serve as the primary point of contact for user issues or requests with the software
• Work with the development team to ensure quality and adherence to acceptance criteria
• Other supplemental projects assigned by management