Business Analyst

Masis Staffing Solutions; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

Masis Staffing Solutions seeks an experienced Business Analyst for our Wellness program in Research & Development. You will partner with business stakeholders, product managers, architects, developers, QA, and delivery leaders to define and deliver value-driven solutions that enhance customer experiences.

The BI Analyst bridges business and technology, defining objectives, analyzing processes, eliciting requirements, and ensuring successful software delivery.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years in BA or related role.
• Experience gathering and documenting requirements.
• Experience writing requirements in BDD format.
• Experience SQL queries and data analysis.

Responsibilities

• Lead requirements elicitation, analysis, documentation, validation, and traceability for medium- to large-scale initiatives.
• Collaborate with stakeholders to understand objectives, challenges, success metrics and impacts.
• Translate needs into actionable business and functional requirements, user stories, and acceptance criteria.
• Analyze current and future processes to improve efficiency and reduce risk.
• Facilitate workshops, backlog refinement, and reviews with cross-functional teams.
• Support delivery across planning, design, development, testing, and post-production.

Skills

Elicitation & management

User stories & criteria

Process mapping

Data analysis

Stakeholder facilitation

Agile delivery

Jira & Confluence

Executive communication

Influence & negotiation

Education

Bachelor's degree

Tools

Jira

Confluence

SharePoint

Excel

PowerPoint

Job description

Seeking an experienced Business Analyst to join our Wellness program in Research & Development. In this role, you will partner with business stakeholders, product managers, architects, developers, quality engineers, and delivery leaders to define and deliver solutions that drive business value and improve customer experiences.

The Business Analyst serves as the bridge between business and technology teams, helping define business objectives, analyze processes, elicit requirements, and ensure successful solution delivery. This role works independently on complex initiatives, drives alignment across multiple stakeholders, and plays a key role throughout business initiatives and software development lifecycle.

Minimum Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of Business Analyst, Business Systems Analyst, or related experience.
• Experience gathering, documenting, and managing business and system requirements.
• Experience producing requirements in BDD format.
• Experience developing and running SQL queries.
• Experience working in Agile environments using Scrum and/or Kanban methodologies.
• Experience creating user stories, acceptance criteria, process flows, use cases, and functional requirements documentation.
• Strong analytical, problem-solving, written communication, and verbal communication skills.
• Ability to manage multiple concurrent initiatives and priorities with limited direction.
• Experience collaborating with business stakeholders and technical teams to deliver technology solutions.
• Authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications

• 5+ years of business analysis or business systems analysis experience.
• Experience supporting enterprise technology, digital product, or customer-facing technology initiatives.
• Knowledge of system integrations, APIs, data flows, databases, cloud-based platforms, and enterprise applications.
• Insurance, financial services, wealth management, benefits administration, wellness technology, or related domain experience.
• Experience with Jira, Confluence, SharePoint, Excel, PowerPoint, and related delivery lifecycle tools.
• Ability to lead through influence in a matrixed environment and build alignment across business and technology stakeholders.
• Continuous improvement mindset with comfort operating in ambiguity and driving action in complex environments.
• Experience mentoring analysts, improving requirements practices, or supporting team process improvement.

Skills

• Requirements Elicitation & Management
• User Story & Acceptance Criteria Development
• Process Mapping & Optimization
• Business Process Analysis
• Stakeholder Facilitation
• Data & Systems Analysis
• Solution Validation & UAT
• Agile Delivery
• Jira / Confluence Documentation
• Executive Communication
• Influence & Negotiation

The Impact

• Lead requirements elicitation, analysis, documentation, validation, and traceability activities for medium- to large-scale initiatives.
• Partner with stakeholders to understand business objectives, challenges, opportunities, success metrics, and operational impacts.
• Translate business needs into clear, actionable business requirements, functional requirements, user stories, and acceptance criteria.
• Analyze current-state and future-state business processes and identify opportunities to improve efficiency, reduce risk, and increase business value.
• Facilitate workshops, discovery sessions, backlog refinement sessions, stakeholder reviews, and requirements walkthroughs.
• Perform business, process, system, data, gap, and impact analysis to support solution design, prioritization, and delivery decisions.
• Collaborate with Product Managers, Scrum Teams, Solution Architects, business SMEs, vendors, and technology leaders to define scope and align delivery expectations.
• Support all phases of delivery, including planning, design, development, testing, implementation, and post-production support.
• Participate in test planning, user acceptance testing, defect triage, and solution validation to confirm business outcomes are met.
• Drive discussions, influence decisions, assess risks and impacts, and negotiate priorities across competing stakeholder needs.
• Guide and advise less-experienced Business Analysts and contribute to continuous improvement of business analysis practices.