Internal Services & Process Improvement Specialist

Siemens Healthineers AG; Cary (NC); On-site; USD 68,000 - 94,000; Full time

Benefits offered by this job

medical insurance

dental insurance

vision insurance

401(k) retirement plan

life insurance

long-term and short-term disability

paid parking/public transportation

paid time off

paid sick and safe time

Job summary

Siemens Healthineers in the United States seeks an administrative/operations professional to support digitalization and business process improvement within imaging equipment and services.

You will collaborate with Marketing, Sales, Field teams, and global colleagues while writing business requirements and driving process improvements. The role emphasizes analytical thinking, ownership, and ability to adapt to change, with some travel expected.

Qualifications

• Experience with digitalization, business process improvement, or similar functions.
• Analytical skills with problem solving, creativity, and critical thinking to drive continuous improvement.
• Ability to evaluate and support implementation of new tools.
• Adaptable to change, and work well within a team environment.
• Proficient with MS Office tools (Excel required; power apps preferred).
• Strong interpersonal skills.
• Demonstrated ownership and accountability.

Responsibilities

• Ensure accurate and timely materials and pricing for Imaging Equipment and Services.
• Establish a partnership with Equipment and Service Marketing Product Managers, Sales, Field Organizations, and global colleagues.
• Support Service Sales, Quote to Booking and Life-Cycle Organization improvements.
• Engage with the business colleagues to proactively manage the implementation and rollout of equipment and services.
• Utilize Quality Framework by actively participating in Root Cause Analysis to drive process changes.
• Participate in roll-out, training and communication of process improvements and projects.
• Write detailed business requirements documents.
• Ability to evaluate and support implementation of new tools.
• Self-motivated, highly collaborative, creative, goal and growth oriented, and team-centric.
• Excellent written and verbal communication skill.
• Collaborate across departments to identify and implement changes in process gaps.
• Some traveling may be required.
• Perform other duties and responsibilities as assigned in support of departmental and organizational objectives.

Skills

Digitalization

Business process improvement

Analytical skills

Problem solving

Teamwork

Tool evaluation/implementation

MS Office (Excel)

Interpersonal skills

Ownership & accountability

Education

BS/BA in business or related fields

Tools

Excel

Power Apps

Job description

Siemens Healthineers in the United States seeks an administrative/operations professional to support digitalization and business process improvement within imaging equipment and services.

You will collaborate with Marketing, Sales, Field teams, and global colleagues while writing business requirements and driving process improvements. The role emphasizes analytical thinking, ownership, and ability to adapt to change, with some travel expected.