Healthcare Process Architect – Specialty Services

Siemens Healthineers AG; Cary (NC); Sur place; USD 96 000 - 131 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid time off

Transit/parking benefits

Résumé du poste

Siemens Healthineers is seeking a Business Process Engineer, Specialty Services, to own process documentation, quality materials, and end-to-end workflow governance across the organization.

You will lead strategic projects, drive cross‑functional transformation, validation, and adoption activities, and partner with Quality, Training, IT, and operations to deliver standardized, sustainable service processes.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Experience with process development, documentation, and requirements gathering.
• Ability to lead cross-functional initiatives.
• Strong analytical, problem-solving, and written communication skills.
• Able to manage multiple work streams and stakeholders.
• Experience in service operations or a similar environment preferred.

Responsabilités

• Own the development, maintenance, and lifecycle management of Specialty Services process documentation, quality documents, standard work, job aids, and related reference materials.
• Partner with operational subject matter experts, Quality, Training, and leadership to ensure documentation is accurate, usable, current, and aligned with business requirements.
• Translate complex end‑to‑end workflows into clear process maps, procedures, decision points, roles, controls, and supporting materials as needed.
• Establish structured governance, including reviews, approvals, version control, and change communication.
• Identify documentation gaps, conflicting guidance, process risks, and opportunities to improve standardization across Specialty Services.
• Represent Specialty Services in strategic initiatives, transformation programs, governance forums, and tooling enhancement discussions.
• Gather input from stakeholders and translate operational needs into clear business requirements, use cases, priorities, and acceptance criteria.
• Partner with project managers, IT, product teams, and cross‑functional leaders to ensure solutions support scalable operations.
• Evaluate process and tooling changes for operational impact, including handoffs, exceptions, controls, and training needs.
• Lead or co‑lead strategic projects for Specialty Services, including new process development and cross‑functional transformation.

Description du poste

Siemens Healthineers is seeking a Business Process Engineer, Specialty Services, to own process documentation, quality materials, and end-to-end workflow governance across the organization.

You will lead strategic projects, drive cross‑functional transformation, validation, and adoption activities, and partner with Quality, Training, IT, and operations to deliver standardized, sustainable service processes.