Internal Service Advisor – Used Vehicle Reconditioning

North Austin Nissan; San Juan (TX); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Dental Insurance

Life Insurance

Medical Insurance

Wellness Clinic

401k Matching

Parental Leave

Paid Time Off

Holidays

Employee Discounts

Job summary

Continental Automotive Group's Audi San Juan in San Juan, TX is seeking an Internal Service Advisor. You will manage, write, and track reconditioning and inventory, supervise Recon Technicians and Porters, and ensure a compliant reconditioning process.

Responsibilities include processing of repair orders for CPO, New/Used, recalls; coordinate with parts and service; prepare estimates; close tickets; uphold company policies and safety; Monday–Friday 8am–5pm; starting at $18/hr.

Qualifications

• Must have held a valid driver's license for at least 1 year.
• Must be at least 18 years of age to be considered.

Responsibilities

• Responsible for all internal repair orders written for, CPO, New/Used, Required Recalls and reconditioning service for all used vehicles.
• Identify all store inventory with open recalls.
• Liaise with parts and service as well as the Used Car Department for timely vehicle completion.
• Create a comprehensive estimate based on their inspection and technician findings.
• Keep Service Manager informed of all issues that do, or may arise.
• Inspect repair quality and ensure all work is completed in a timely manner, with an emphasis on frontline readiness.
• Ensure the best parts options and the correct price for parts and labor is used for all recon work.
• Ensure each CPO guidelines are followed, and consistent with OEM and CAG Standards.
• Manage the Reconditioning Vendor relationships, to improve quality and cycle time.
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customer, co-workers, and suppliers.
• Adhere to all company policies, procedures, and safety standards.
• Properly closing tickets.
• Be organized, Be on time, Positive.

Skills

Valid driver's license

Job description

Continental Automotive Group's Audi San Juan in San Juan, TX is seeking an Internal Service Advisor. You will manage, write, and track reconditioning and inventory, supervise Recon Technicians and Porters, and ensure a compliant reconditioning process.

Responsibilities include processing of repair orders for CPO, New/Used, recalls; coordinate with parts and service; prepare estimates; close tickets; uphold company policies and safety; Monday–Friday 8am–5pm; starting at $18/hr.