Internal Sales Support (Remote)

400 Globe Life And Accident Insurance Company; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision insurance

401k and pension plan

Paid holidays and time off

Parental leave

Education reimbursement

Company-paid counseling

FLMI and ICA courses

Discounted event tickets

Job summary

Globe Life is seeking an Internal Sales Support to serve as a bridge between service, sales, and broker partners to drive revenue growth and strengthen long-term partnerships. The role manages prospecting, quoting, proposals, enrollment cycles, and broker material requests while coordinating licensing and appointments with TPAs.

Remote/work-from-home position with travel <10%. You will also renewals support, RFP responses, and maintain a robust information library to streamline submissions across teams.

Qualifications

• Bachelor's degree in marketing, business administration, or a related field.
• 2+ years of related experience in insurance, benefits administration, or client services; prior experience in group insurance processing appointments and working with producers is strongly preferred.
• Prior experience using a CRM tool is required; Salesforce/Tableau is strongly preferred.
• Working knowledge of the supplemental health market and key aspects of selling new business, including case enrollment guides, marketing, proposals, and RFPs.

Responsibilities

• Provide liaison between service, sales, and broker partners to drive revenue growth and strengthen partnerships.
• Oversee licensing and appointments process; maintain workflows across internal teams, producers, Globe Life, and TPAs.
• Assist with renewals, proposals, RFP responses, and enrollment cycles; ensure timely submissions and accurate materials.
• Support open enrollment processes and travel (<10%) for premier accounts.

Skills

CRM experience

Communication

Time management

Team collaboration

Education

Bachelor's degree in marketing or business

Tools

Salesforce

Tableau

Microsoft Office

Job description

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview

Could you be our next Internal Sales Support? Globe Life is looking for an Internal Sales Support to join the team! In this role, you will be responsible for serving as a liaison between the service team, sales team, and broker partners to drive revenue growth and strengthen long-term partnerships. You will manage internal processes related to prospecting, quoting, proposal activities, and enrollment cycles to ensure seamless broker experiences. Additionally, you will oversee the Globe Life Group Benefits licensing and appointments process, maintaining workflows across internal teams, producers, Globe Life, and Third-Party Administrators (TPAs). This is a remote / work-from-home position.

What You Will Do

Sales Activity Support Work in conjunction with the Regional Sales Director to keep pipeline reporting up to date and ensure opportunities are closed successfully. Provide responses to product inquiries, follow up on pending proposals, group applications, and fulfill requests for marketing material and sales literature. Make outbound calls to prospective brokers to arrange meetings and expand territory engagement. Participate in training with brokers, groups, and employees to promote a successful sales cycle from proposal through open enrollment. Become a subject matter expert on Globe Life Group Benefits (GLGB) product offerings and co-marketed products.

Gather the information needed to drive successful renewals with changes, including: Establishing active communication and engagement with other departments to facilitate renewal changes Collaborating with underwriting to provide proposals for requested plan changes and/or new product offerings Providing updated employee enrollment guides and related materials Serve as the central point of contact for all formal RFP activities, including: Analyzing RFP requirements and providing responses in collaboration with Regional Sales Directors Coordinating with internal teams to gather specialized information Ensuring all components are compiled and ready for submission prior to established deadlines Maintain a comprehensive RFP response library to streamline future response processes and implement tracking systems to monitor RFP progress, deadlines, and completion status across multiple opportunities.

May include some travel (<10%) to assist with open enrollment meetings for certain premier accounts.

Licensing and Appointment Support Coordinate with the sales team to ensure compliance, processing, service, and reporting standards for producer licensing and appointments. Collaborate with Third-Party Administrators (TPAs), the Sales Team, and Vendor Partners to ensure successful onboarding of all producers. Monitor the group mailbox and process within Salesforce to track and record all appointment processes.

What You Can Bring

• Bachelor's degree in marketing, business administration, or a related field, or an equivalent combination of education and experience.
• 2+ years of related experience in insurance, benefits administration, or client services; prior experience in group insurance processing appointments and working with producers is strongly preferred.
• Prior experience using a CRM tool is required; Salesforce/Tableau is strongly preferred.
• Working knowledge of the supplemental health market and key aspects of selling new business, including case enrollment guides, marketing, proposals, and RFPs.
• Understanding of Third-Party Administrators (TPAs) and group benefits administration is preferred.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Strong task and time management skills with the ability to prioritize and organize work effectively in a fast-paced environment with tight deadlines.
• Excellent verbal and written communication skills with strong attention to detail and data entry accuracy.
• Collaborative team player with a positive attitude and demonstrated ability to support sales teams and broker needs.
• Demonstrated ability to foster multi-disciplinary team collaboration.

Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential.

At Globe Life, your voice matters.

Terms and Conditions

The Whole Globe Not only is it in our name, it’s in our hearts. Our Company thrives off of diversity and has created a culture focused on inclusivity. These two components are the pillars of our foundation and the guiding principles that build our employees and leaders. No Ceiling The insurance industry may be traditional, but Globe Life has been, is, and always will be dedicated to building an inclusive, sustainable, and inspiring environment that does not have a ceiling on growth.