Internal Sales Manager

Page Transportation & Page E.T.C.; North Weedsport (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

HRA program

Collegial supplemental plans

Dental Vision plans

Life Insurance

Pet Insurance

Employee Assistance Program

Profit Share Program

401K and 401K match

PTO

Job summary

Keith Titus Corporation is seeking an Internal Sales Manager in the United States (New York area) to lead and support internal sales activities that drive revenue growth and strengthen customer relationships. The role coordinates with operations and terminals, sources carriers, manages CRM quotes, and guides the sales team with market-rate feedback.

The position demands experience in logistics, analytics, and strong communication, with Monday–Friday hours and a pay range reflecting market norms

Qualifications

• 5+ years Customer Service, Sales, or Dispatch Management experience.
• Proficiency in dispatch software, tracking systems, and other relevant technologies.
• Ability to quickly identify and resolve issues related to logistics.
• Ability to analyze data and identify trends to improve operations and sales performance.
• Advanced written and verbal communication skills.

Responsibilities

• Actively source carriers, backhauls and loads.
• CRM Management: Ensure CRM entries are accurate and true.
• Provide CRM quotes for internal requests in under 2 hours.
• Follow through to close out all quotes.
• Dictate settlements to terminal managers.
• Review internally circulated lane opportunities for viability and placement.
• Daily communication around sales opportunities.
• Providing market rate feedback to help develop the sales team.
• Provide industry feedback and assist teams with logistics information.

Skills

Customer service

Sales

Dispatch management

CRM management

Data analysis

Communication skills

Tools

Dispatch software

Tracking systems

Job description

Internal Sales ManagerFLSA Status: Full Time / ExemptReports To: SVP of SalesPay Range: $65,000 - $80,000Schedule: Monday – Friday / 8AM – 5PMJob purposeAn inside sales manager’s job purpose is to lead and support internal sales activity that drives revenue growth, strengthens customer relationships, and improves coordination between sales, operations, and terminals.Duties and responsibilitiesSales ResponsibilityActively source carriers, backhauls and loads.CRM ManagementEnsure CRM entries are accurate and trueProvide CRM quotes for all internal requests in a timely manner (<2 hours)Follow through to close out all quotesDictate settlements to terminal managersReview all internally circulated lane opportunities for viability and placement.Work with Sales ManagerDaily communication around sales opportunitiesProviding market rate feedbackTo help develop sales teamProvide Industry feedbackAssist sales teams with logistics-related information and support.Communicate priorities to President & VP Operations for weekly, monthly and quarterly focusCommunicate closely with Sales Manager, President and VP of Operations regarding missing loads, lost lanes, pricing concerns, needed freight, new customer opportunities, etc.Provides Professional Interface with Customers/Drivers/Employees – always representing Page.Benefits:Meritain Aetna (offer two health insurance plans)Company Sponsored HRA cardColonial Supplemental Voluntary plans (accident, medical bridge, cancer & disability)DentalVision (offer two plans)Life InsuranceER Life Insurance, 1x annual salaryPet Insurance and Discount planEAP- Employee Assistance ProgramProfit Share Program401K and 401K matchPTO (Paid Time Off)Qualifications5+ years Customer Service, Sales, or Dispatch Management experienceProficiency in dispatch software, tracking systems, and other relevant technologies.Ability to quickly identify and resolve issues related to logistics.Ability to analyze data and identify trends to improve operations and sales performance.Ability to provide excellent customer service and resolve issues effectively.Advanced written and verbal communication skillsPossession of key competencies, including conflict management, business negotiation, organization, and decision-making.Must pass a post-offer, pre-employment drug test and agree to companies’ drug free workplace policies.Safety in the WorkplaceEmployees should take reasonable care of their health and safety no matter where they are or what they are doing. This is especially true in the workplace, where your actions can affect both your own safety and that of others. Your cooperation in making sure you receive the proper training for your job, understand and follow the company’s health and safety policies, as well as reporting any unsafe conditions is required.Safety Sensitive PositionPhysical requirementsRequired to stand, walk, use hands/fingers, handle/feel, and reach with hands and arms.Must be able to read, write, talk, and hear.Must be able to lift/move up to 25lbs.Vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus.TravelOther terminal locations – as needed.EEO StatementIt is the policy of Keith Titus Corporation to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.