Internal Sales Manager

KEITH TITUS CORP; Village of Weedsport (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Meritain health insurance plans

Company Sponsored HRA card

Dental insurance

Vision insurance

Life Insurance

401K and match

Paid Time Off

Job summary

Keith Titus Corporation is seeking an Internal Sales Manager at our Weedsport, NY corporate office. The role leads internal sales activities, improves coordination between sales, operations, and terminals, and drives revenue growth.

The position requires a 2-year degree and 5+ years in customer service, sales, or dispatch management, with strong data analysis and communication skills. Monday–Friday, on-site work with standard hours.

Qualifications

• 5+ years Customer Service, Sales, or Dispatch Management experience.
• Proficiency in dispatch software, tracking systems, and other relevant technologies.
• Ability to quickly identify and resolve issues related to logistics.
• Ability to analyze data and identify trends to improve operations and sales performance.
• Ability to provide excellent customer service and resolve issues effectively.
• Advanced written and verbal communication skills.

Responsibilities

• Actively source carriers, backhauls and loads.
• Ensure CRM entries are accurate and true; provide quotes within 2 hours; follow through to close quotes.
• Review internally circulated lane opportunities for viability and placement.
• Daily communication around sales opportunities; provide market rate feedback; help develop the sales team.
• Assist sales teams with logistics-related information and support; communicate priorities for focus.
• Provide professional interface with customers/drivers/employees, representing the company.

Skills

Customer Service

Sales

Dispatch Management

Data Analysis

Communication

Education

Associate Degree

Tools

Dispatch software

Tracking systems

Job description

Job Details

Job Location: Corporate Office - Weedsport, NY, Position Type: Full Time, Education Level: 2 Year Degree, Salary Range: $65000.00 - $80000.00Salary/year, Travel Percentage: Up to 25%, Job Shift: Monday - Friday: 8:00am to 5:00pm, Job Category: Management, Internal Sales Manager

FLSA Status: Full Time / Exempt

Reports To: SVP of Sales

Pay Range: $65,000 - $80,000

Schedule: Monday - Friday / 8AM - 5PM

Job purpose

An inside sales manager’s job purpose is to lead and support internal sales activity that drives revenue growth, strengthens customer relationships, and improves coordination between sales, operations, and terminals.

Duties and responsibilities

Sales Responsibility

• Actively source carriers, backhauls and loads.

CRM Management

• Ensure CRM entries are accurate and true
• Provide CRM quotes for all internal requests in a timely manner (<2 hours)
• Follow through to close out all quotes
• Dictate settlements to terminal managers

Review all internally circulated lane opportunities for viability and placement.

Work with Sales Manager

• Daily communication around sales opportunities
• Providing market rate feedback
• To help develop sales team
• Provide Industry feedback

Assist sales teams with logistics-related information and support.

• Communicate priorities to President & VP Operations for weekly, monthly and quarterly focus
• Communicate closely with Sales Manager, President and VP of Operations regarding missing loads, lost lanes, pricing concerns, needed freight, new customer opportunities, etc.

Provides Professional Interface with Customers/Drivers/Employees - always representing Page.

• Provides Professional Interface with Customers/Drivers/Employees - always representing Page.

Benefits

• Meritain Aetna (offer two health insurance plans)
• Company Sponsored HRA card
• Colonial Supplemental Voluntary plans (accident, medical bridge, cancer & disability)
• Dental
• Vision (offer two plans)
• Life Insurance
• ER Life Insurance, 1x annual salary
• Pet Insurance and Discount plan
• EAP- Employee Assistance Program
• Profit Share Program
• 401K and 401K match
• PTO (Paid Time Off)

Qualifications

• 5+ years Customer Service, Sales, or Dispatch Management experience
• Proficiency in dispatch software, tracking systems, and other relevant technologies.
• Ability to quickly identify and resolve issues related to logistics.
• Ability to analyze data and identify trends to improve operations and sales performance.
• Ability to provide excellent customer service and resolve issues effectively.
• Advanced written and verbal communication skills
• Possession of key competencies, including conflict management, business negotiation, organization, and decision-making.
• Must pass a post-offer, pre-employment drug test and agree to companies’ drug free workplace policies.

Safety in the Workplace

Employees should take reasonable care of their health and safety no matter where they are or what they are doing. This is especially true in the workplace, where your actions can affect both your own safety and that of others. Your cooperation in making sure you receive the proper training for your job, understand and follow the company’s health and safety policies, as well as reporting any unsafe conditions is required.

Safety Sensitive Position

Physical requirements

• Required to stand, walk, use hands/fingers, handle/feel, and reach with hands and arms.
• Must be able to read, write, talk, and hear.
• Must be able to lift/move up to 25lbs.
• Vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus.

Travel

Other terminal locations - as needed.

EEO Statement

It is the policy of Keith Titus Corporation to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.